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Hotel Tunjungan

Jl. Tunjungan, 102 - 104, Surabaya Center, Surabaya, Indonesia 60011 (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 273

Recent customer reviews

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6.9

based on
328 reviews

Value for Money
6.5
Location
8.7
Staff Performance
6.5
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.0
Food/Dining
6.1
All reviews (328)
Serge C. Solo travelers France, July 16, 2011
Hotel Tunjungan

location and price
4.3
Need to improve the cleaning and internet access missing in bedroom
Joaquin Z. Business travelers United States of America, June 23, 2011
good location

Location,location,only reedem factor
5.7
Your average surabaya hotel,could do with better management
Shopping Tip: next to shopping mall.
Kaname T. Business travelers Japan, June 23, 2011
Near from shopping mall but....

Locating near by shopping mall
3
Break fast dinning is too small and very limited seat, so have to standing to eat... Staffs action was so slow when check in/out. i wont to stay again.
Bong S. Families with young children India, June 17, 2011
lovely hotel and sevice with a smile

near from mall
6.7
near from mall good for family trip and easy to find restaurant couse a lot can choose
Shopping Tip: near to mall
Rika K. Business travelers Indonesia, June 09, 2011
a nice hotel with a great service

bathroom
8
hotel tunjunggan in surabaya is a nice hotel with a great service, i like the room , bathroom, location, breakfast and also the pool. it is lovely to spend the time at this hotel, the location is very good near to shopping center
Shopping Tip: You can find any shop around this hotel
Devaraj G. Solo travelers Malaysia, May 27, 2011
Nice hotel, pleasant staff.

Near amenities, comfortable rooms.
6.3
The stay was pleasant one and the staff pleasant and friendly. The rooms were clean and we were given our preference. The food the buffet breakfast was rather similar everyday, and the juices watered down too much. The milk too should also be thick and not watered down, it tastes bad. The place needs to be brightened up a bit. Also, I think its more of a 3-star hotel.
Sarifah M. Families with young children Brunei Darussalam, May 19, 2011
Great location but average service and facilities

"Great location but average service and facilities"
7
The hotel is lovely but a few things can be improved in the future: 1. We arrived in the hotel at around 4 p.m. and checked in after a long distance journey , unfortunately the connecting rooms we requested earlier were not ready and I was dissappointed by the treatment we recieved from the hotel reception saying the rooms were not ready and they cant do anything about it and rudely asking us to wait. We waited for more than 30 minutes restlessly with my parents with me in the groups I expected the rooms to be made ready earlier since we already confirmed the rooms earlier. 2. The music from the nearby night club irritates me because it disturbs my sleep since it goes on until early morning. 3. The service form the housekeeping was too slow and unsatisfactory but the bell boy and the security were satisfactory. Therefore in the future the things I commented above to be improved.
Muhammad I. Solo travelers Malaysia, May 17, 2011
Great Location but very old Hotel

Located next to a shopping mall
5
The furniture looks aged, the pipes in the bathroom were leaking. Breakfast was average with limited choices. I had to wait 2 hours just to check out. One of the staff even ignored me at first and she was so rude. I didn't ask for gold or anything. I don't know why it took that long.
Ahmad Z. Couples Malaysia, May 15, 2011
great location

Facilities
6.7
good service,great location near to shopping mall,friendly service,good facilities
Soenarto A. Couples Indonesia, May 13, 2011
good wellcome but Lift is no good

dekat dgn shopping mall
6
Service is quite good, but the elevator for guests to consider. AC also less cold old building
Shopping Tip: Very close to shopping, bring receipts buanyak

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