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the staffs ability, the cleanliness and the quietness...
Anna, Indonesia
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Hotel Area:
Surabaya Airport
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Number of Rooms:
137
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Hotel Utami for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Hunsa P.
Business travelers
Thailand,
March 24, 2013
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european design
1.Nice interior decoration with European design. Thought I were in Europe.2.Near to the air port. 3. Big room but bath room not well designed.
5.3
The lobby was very dim and quiet . Looks spooky with very few people and activities. Restaurant was expensive and limited menu for dinner. Tax was 21 percents. There were local road side eateries opposite of the road.
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Sivakumar N.
Business travelers
India,
February 24, 2013
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Good Hotel
Location is very near airport
8.3
Its a good hotel- value for money. very near the airport.
The rooms are cozy and reasonably good.
Only one thing was they confirmed me a pickup from the airport and then i was left waiting at the airport. when i checked with the front desk they said that my selection of room type didnt have that service. i was disappointed, but the hotel is so close to the airport that i didnt fret or fume on that.
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Siew H.
Business travelers
Malaysia,
December 04, 2012
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i stay in this hotel because of the location. No complaint during my stay.
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Ahmad D.
Business travelers
Singapore,
November 24, 2012
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pleasant..but need to look into the rodents ..Food wise.. is OK..clealiness can be improved. Receptionist pleasant and helpful and friendly.. Maybe each room should have thermost since we need hot water and need to ASk for thermost . Anyway have enjoyable time.. maybe can provide massage service... so the guest can be relaxed .
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I M.
Business travelers
Indonesia,
November 15, 2012
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its quite good for bussines trip, quite cheap, not much to seee around the hotel
Restaurant Tip:
not many option for brakfast
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Anna B.
Business travelers
September 11, 2012
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Decent for a one-night stay
7.7
I stayed for just one night as I was visiting a kota nearby. Close to the airport but otherwise nothing worth mentioning. Fairly clean and friendly staff.
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Mohamad R.
Business travelers
Malaysia,
May 22, 2012
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Nice hotel but no internet, smelly water
7.7
The hotel room is big enough but the water is smelly and there is no internet. Food is very good at the restaurant. The hotel employees keep trying (politely) to get girls into the room.
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Chaulanna W.
Business travelers
Indonesia,
March 27, 2012
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its onlty take 15 minutes to airport
great service but poor reception service
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Catherine F.
Business travelers
Singapore,
January 07, 2012
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great hotel and great service
8.3
staff were friendly and helpful and go beyond their call of duty. the room was clean and peaceful.
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Devlin C.
Business travelers
Indonesia,
November 12, 2011
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great and newly renovated hotel, but noisy
Bed is italin brand Florence
2
i love the bed, the shower and the air conditioning. everything about the room was perfect. price was also perfect. but the bikers' gang keep my stay sleepless at night. super noisy!
the staff cannot do anything. these gangsters are so rowdy and they bet on each other while they race on the highway. unfortunately most rooms face the highway.
Hotel Feature Tip:
Bring an earplug!
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