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Hotel Utami

Raya Juanda Selatan, Surabaya Airport, Surabaya, Indonesia (Show on map)

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Hotel Area: Surabaya Airport Number of Rooms: 137

Recent customer reviews

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Pleasant

6.7

based on
178 reviews

Value for Money
6.7
Location
7.1
Staff Performance
6.7
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
6.9
Food/Dining
6.0
All reviews (178)
Anna T. Groups Indonesia, April 19, 2013
It is a pleasant place

the staffs ability, the cleanliness and the quietness
8.7
Everything is fine and comfortable. I like the design of the hotel and room.
Wendy K. Groups Malaysia, April 15, 2013
Clean hotel near to airport

Clean hotel ,quiet near to airport
6
We only stayed 1 night at this hotel.because is near to airport. our flight the next day to balli was at 5.15am
Suria M. Solo travelers Malaysia, April 14, 2013
Large and nice room, easy access to airport

Large, comfortable, clean
8
Value for money and very near to airport. Friendly staff
Indrianthi S. Couples Indonesia, April 07, 2013
a nice hotel to spend a night

this hotel is very close to juanda airpot. it is very quiet so you can have a rest here.
8
this hotel is quite clean it is very close to juanda airport,so you dont need prepare a lot ao time to get the airport. the hotel is very quiet so you can have a rest here. but this hotel doesn't have wifi connection.
Hunsa P. Business travelers Thailand, March 24, 2013
european design

1.Nice interior decoration with European design. Thought I were in Europe.2.Near to the air port. 3. Big room but bath room not well designed.
5.3
The lobby was very dim and quiet . Looks spooky with very few people and activities. Restaurant was expensive and limited menu for dinner. Tax was 21 percents. There were local road side eateries opposite of the road.
Dinn E. Families with young children Singapore, March 22, 2013
Nice and clean hotel but a little far out.

Clean, close to airport, friendly staff
7.7
Breakfast, although is indicated that is 6am, is ready by 5am. Good for those catching an early flight. Nice and clean room although nothing else nearby. Cafe in the hotel so food not an issue. Very friendly staff. Exremely helpful although not all speak good English.
Sivakumar N. Business travelers India, February 24, 2013
Good Hotel

Location is very near airport
8.3
Its a good hotel- value for money. very near the airport. The rooms are cozy and reasonably good. Only one thing was they confirmed me a pickup from the airport and then i was left waiting at the airport. when i checked with the front desk they said that my selection of room type didnt have that service. i was disappointed, but the hotel is so close to the airport that i didnt fret or fume on that.
Felix B. Groups Indonesia, February 14, 2013
Near Airport

Clean Hotel
8
there's one good point about hotel utami: it is very close to the surabaya airport. honestly, the place is ok for a one night stay, the place was clean.
Shafrudin S. Couples Malaysia, February 12, 2013
Lovely hotel and service with a smile

very nice and unique
9.3
one night we are stay in Utami hotel . we are feel liked to stay in hotel utami for a long time. thank you hotel utami...
Sofia M. Groups Indonesia, February 11, 2013
Great location, close to the airport

Close to the airport, very early breakfast
7
I chose this hotel because of its location which is not far from the airport, so it's a good choice for those who have to catch an early flight. The room is quite spacious and the king size bed looks good. They also serve an early breakfast. My friends and I had breakfast just before we left at 5 am. The cons: The mattres is hard, not very comfortable. The AC is not cool enough for the hot climate of Surabaya, even if the temperature shows it is 16 C.

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