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Very good 7.8
Based on 1722 reviews

Recent customer comments

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Very good

based on 1722 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

Petersen H.
November 28, 2015
Cheap place to stay in Surabaya
Clean, Friendly staff and Cheap
My stay was very good. The hotel staffs are friendly, the hotel is clean and is very cheap. I just disagree it rates itself as a 4-star hotel. It should be just a 3 star hotel.

Clement S.
November 22, 2015
Good value for Money
Value, Near Mall, Good breakfast

Felix B.
November 21, 2015
good stay
clean, comfort, nice service

Wellington S.
November 16, 2015
almost average hotel for 4 stars
security and clean
This hotel is quite good and fortunately got promo rate from Agoda otherwise if using normal rate might be overpricing. Why ? Mostly now even 3star hotels have free WIFI or at least provide free computers for emergency in lobby. Less information or direction for example how to find the swimming pool. suppose to be when doing check in explain the place of facilities. Also for room service food order just give ahyat abalone but the fact we can order the cafe which is cheaper and look national food. Others still acceptable and good.

Adriana S.
November 10, 2015
Nice Hotel.. about 100 meters form the mall
Convenience, Clean and Cozy
The Hotel is nice and clean. Easy to get taxi and around 100 meter from the mall. have a 24 hours coffee shop. the price is fair and the food is good.

Herbiyantoro H.
November 09, 2015
Location,comfort,hotel condition

November 02, 2015
Value for money
Cleaniness, Attentive & Location
Pleasant and very near to CW Mall. It will be better if there can increase the frequency of the shuttle to the mall.

Steven R.
October 30, 2015
Poor staff servicea

the W.
October 27, 2015
clean, good location
clean, good location

Tina M.
October 23, 2015
Dusty hotel
The floor carpet was so dusty and old. Over price definitely.