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Recent customer comments

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Very good



based on 1740 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6
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Jeffrey B. from Philippines
Business travelers
Stayed 2 nights in December 2015
Will likely return
Big room (but bit dated), excellent lobby lounge, good location
Found Java Paragon to be good value - big room, spacious lobby, surprisingly relaxing and modern lobby lounge. Breakfast spread was pretty wide. Will probably stay again, and check out the pool (did not know there was one).
Reviewed December 08, 2015

Miftah F. from Indonesia
Business travelers
Stayed one night in November 2015
Good for your business hub
Great location, comfortable bed, good food
Reviewed December 03, 2015

Stephanie K. from Indonesia
Families with young children
Stayed 2 nights in February 2015
Good value
good value, clean and minimalis
all good
Reviewed December 03, 2015

Stephanus D. from Indonesia
Business travelers
Stayed 2 nights in November 2015
Good and Clean
Clean room, Great breakfast, Near to Shopping Area
Satisfied
Reviewed December 01, 2015

Ronny H. from Indonesia
Families with young children
Stayed one night in November 2015
Quite Good but a little bit pricey.
location, large room, good bed
I stay with my big family at this 3 bedroom appartment. television was only on the livingroom. the room was big and the interior was quite nice.
Reviewed December 01, 2015

Chua K. from Singapore
Business travelers
Stayed 2 nights in November 2015
Clean Hotel with a Shopping Center nearby
Clean, good breakfast and friendly staff
Good! There's a big shopping mall there.
Reviewed November 30, 2015

Petersen H. from Indonesia
Solo travelers
Stayed 3 nights in November 2015
Cheap place to stay in Surabaya
Clean, Friendly staff and Cheap
My stay was very good. The hotel staffs are friendly, the hotel is clean and is very cheap. I just disagree it rates itself as a 4-star hotel. It should be just a 3 star hotel.
Reviewed November 28, 2015

Clement S. from Singapore
Business travelers
Stayed one night in November 2015
Good value for Money
Value, Near Mall, Good breakfast
Reviewed November 22, 2015

Felix B. from Indonesia
Couples
Stayed 2 nights in November 2015
good stay
clean, comfort, nice service
Reviewed November 21, 2015

Wellington S. from Indonesia
Families with young children
Stayed 3 nights in November 2015
almost average hotel for 4 stars
security and clean
This hotel is quite good and fortunately got promo rate from Agoda otherwise if using normal rate might be overpricing. Why ? Mostly now even 3star hotels have free WIFI or at least provide free computers for emergency in lobby. Less information or direction for example how to find the swimming pool. suppose to be when doing check in explain the place of facilities. Also for room service food order just give ahyat abalone but the fact we can order the cafe which is cheaper and look national food. Others still acceptable and good.
Reviewed November 16, 2015