arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.8
Based on 1710 reviews

Agoda Verified Reviews

Filter by traveler type
Very good



based on 1710 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

Carsten S.
Germany
June 20, 2015
not very fantastic
location location

Awang M.
Brunei Darussalam
June 19, 2015
Everything inside room too old
sauna,swimming pool n gym
Not good enough

CHA T.
Indonesia
June 16, 2015
Not Bad, But Beyond Expectation
Rooftop Skybar With City View, Friendly Staff, Strategic Location very close to the shopping mall

Keng G.
Singapore
June 06, 2015
Value for money stay
Price, service, location
The service was good especially the staff at the concierge. Location was excellent as it was a short walk to the Ciputra world mall. The view from the rooms was good. The rooftop bar was beautiful too. However, it was unfathomable that Indonesian food was not available for dinner at the hotel restaurant (it was serving a seafood buffet). Also, I was very disappointed that after checkout you cannot use the gym while waiting for your flight. Most other hotels would allow this so that guests could take a shower before the flight. Overall, I managed to get the room at a sale price so it was overall still value for money. It might not be worthwhile if the prices weren't on discount.

Cun S.
Indonesia
May 28, 2015
Good location, but way overrated
Location is good and convenient. Rooms are pretty clean. There is a well known local Chinese restaurant inside.
The room door opens directly to the walkway, which made me feel uneasy and lacking in privacy. The walls are thin... the night we stayed there was a group of local travelers who chose to sit in the walkway and chat very loudly. It was very annoying. From the room layout alone there is no way this hotel should be 4 star.

Erwin H.
Indonesia
May 26, 2015
Recommended
Nice location, good services, fare price
Nice

Robert P.
Indonesia
May 24, 2015
Good location
lcation, nice staff, good price

Patricia L.
Indonesia
May 18, 2015
You can see Surabaya by night at rooftop bar
Nice Surabaya view and great breakfast

Patricia L.
Indonesia
May 18, 2015
Hotel with a great rooftop bar
Nice view from the rooftop bar and great breakfast

Henry S.
Indonesia
May 17, 2015
Ok
Ok
Ok