arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1688 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

8 Wong Y.
November 27, 2013
pleasant stay
clean room, friendly staff, good location
Hotel is nice, staff are friendly. Centrally located, there are shops and restaurants nearby. Tried their buffet dinner, only average.

8 Wong Y.
November 27, 2013
Pleasant Stay
spacious room, good location, friendly staff
Hotel is nice, staff are friendly. Centrally located, there are shops and restaurants nearby.

8 nelson M.
November 24, 2013
easy access
comfortable, friendly staff and easy access to the airport through toll road

9.3 Onny A.
November 13, 2013
Comfort, great night city view, romantic dinner
Comfort, great night city view, romantic dinner
Although we had to wait an hour for room availibility, rest of all we had a great time at this hotel. Especially for the romantic dinner at Citilites Skyclub & Bistro. Good breakfast with a lot of variety from local Indonesian and western food.

November 13, 2013
Business travelers
Clean, good service and modern
Actually i reserved for my business partner. But overall is good. Keep up the good works agoda and java paragon hotel.

7.7 Issac O.
February 07, 2014
would come back again
location, staff & room

7.3 Mohd R.
December 06, 2013
Feel great looking over the city!
Modern, very nice swimming pool and nice landscape
Staff welcome at reception counter was good. There's welcoming drink served at nice lounge. Our children enjoyed its swimming pool the most. We're staying at hotel apartment. Large 3 bedroom and well maintained but less decoration inside. Food tastes herb too much. It would be good to have more variety represent Asian food mixed of Malaysian, Thailand and Indonesian taste.

8 Yit C.
November 06, 2013
Good for short visit.
Quite, clean, nice food.
Is a pleasant stay for me. Just stay for 1 night for business trip. Is clean and hotel staff is friendly.

9 Lisawati A.
December 11, 2013
Clean hotel, friendly staff, great buff. breakfast
Attentive staff, clean room, delicious buffet breakfast
Excellent hotel to stay, I like cleanliness of the room, spacious bathroom. The staff is very attentive and willing to help. The front office staff, she tried her best to give us higher floor with non smoking room. The buffet breakfast was fantastic, I and my husband enjoyed very much the variety of buffet breakfast. We will sure coming back and stay at this hotel again on our next holiday to Surabaya. P&L from Perth Australia.

7.3 Agung S.
October 31, 2013
Good breakfast , and good view from rooftop 21 flr
Breakfast , Rooftop , Good staff