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Java Paragon Hotel & Residences

JL. Mayjend Sungkono 101-103, Jawa Timur, Mayjen Sungkono, Surabaya, Indonesia 60225 (Show on map)

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Hotel Area: Mayjen Sungkono Number of Rooms: 290
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
955 reviews

Value for Money
7.6
Location
7.9
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
7.8
Food/Dining
7.6
All reviews (955)
Ir M. Business travelers Indonesia, March 13, 2013
Best choice for a business purposes and couple

Tidy, comfort, best communication facilities
9
Great experience. The hotel staff helpful. Quick administration for check in and out. Cozy
Nelson C. Business travelers Malaysia, March 13, 2013
The stay was good, except with the access card

The Japanese , Chinese n the roof top restaurant for are great.
6.7
Boon H. Couples Malaysia, March 10, 2013
Check-in issues(c below) otherwise friendly staff.

Gym and SPA. Friendly staff and Easy Access to Taxi
5.7
It took ages to check-in. Initially we were given the smaller rooms than the one booked and paid for. After checking into the room realized and checked with front desk, it was smaller than the one booked and paid for. Upon complaint and much waiting then were give the correct room. Wasting valuable time.
Alfred W. Business travelers Indonesia, March 10, 2013
Clean but small room

good location, near newest shopping mall (ciputra world)
4.3
It is a 4 stars hotel, but the room and the lobby do not look like 4 stars hotel. The room was clean, but the size is very small.
Merlin D. Business travelers Indonesia, March 08, 2013
Nice hotel but

Close to the mall and easy access to the toll
9
What i like about the hotel is its closeness to the mall (5 minutes walk). However, i was a bit disturbed by the sound of door opening / closing, water running from other rooms. If you're expecting a free WiFI access, keep dreaming. They only provide free LAN Access
Merlin D. Business travelers Indonesia, March 08, 2013
nice hotel, close to the highway

in the heart of surabaya with less traffic jam
9
love the hotel, unfortunately the room is not soundproof. you can hear other guest opening/closing their doors and running the water in the shower.
Nurliss A. Business travelers Indonesia, March 07, 2013
I always stay in this hotel for business trip...

good accessibility
6
I enjoyed staying here for business trip whenever i go to Surabaya. Nice hotel.
Charles L. Business travelers Malaysia, March 07, 2013
Nice location, simple room

Conveniently located
8.7
Value for money although the room is not that luxurious, it is what you paid for. The internet is rather slow, probably the hotel would like to do something about it.
Dewi P. Business travelers Indonesia, February 28, 2013
in th middle of city

location and friendly
7.7
this hotel has the best location and riendly staffs
Frengky A. Business travelers Indonesia, February 26, 2013
nice hotel

great location
8.7
i was checked in to a room on level 22. nice spacious room. happy with the room, shouldve requested a non smoking floor. breakfast was nice... good variety.. u get to taste east java cuisines make sure u book in advance coz this hotel is very busy. lounge area is not very classy, need to instal electricty sockets near the bed.

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Customer Reviews - Java Paragon Hotel & Residences, Surabaya

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