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Recent customer comments

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Very good



based on 1742 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

Milliany T.
Indonesia
February 13, 2013
clean rooms, good service, good location
meal needs to be improved or to match a couple years ago
my stay was short. the breakfast buffet tasted better in the past

Wahyu W.
Indonesia
February 12, 2013
Good Location
Near with Ciputra Mall
good location, comfortable beds and clean rooms, wi-fi convenience good buffet at the cafe for breakfast the hotel service and facilities are good. all of hotel's staff are welcome and polite. near with ciputra world just around 10 mins by taxi

arief N.
Indonesia
February 09, 2013
Nice hotel
Nice location
Good location with a very nice ambience. The best Chinese food in Surabaya can be found here as we'll as the restaurant with panoramic view of Surabaya

Anwar T.
Indonesia
February 07, 2013
good location with a nice place to stay
lounge at the top
Was a great place in a good location. Easy to get a taxi and good surrounding area

Maria S.
Indonesia
February 05, 2013
Good location but very small room
Location
We arrived that date at 2 pm, but unfortunately we can not check in because the reason is "room is not available yet". After arguing, we were given a room on the executive floor, Number 2009, and the room was very small and not comfort.

Apple G.
Philippines
February 02, 2013
Convenient, friendly and accessible
Comfortable beds and clean rooms, wifi convenience

Juergen G.
Germany
February 01, 2013
Nice location but small rooms
The pool and the gym are good
The hotel was nice only the rooms were a little too small. The room was clean.The breakfast was average . The pool and the gym was nice. The view from the skybar is nice only the price for the food dont match the quality of it. I could recommend this hotel for other traveller

Hangudi H.
Indonesia
February 01, 2013
Great Place
strategic place
a clean hotel & affordable place through agoda booking

FRANSISKA A.
Indonesia
February 01, 2013
Good hotel and good location
Beautiful Night Views
Stay a night in this hotel, give me an impressive feeling.When I can't sleep at night, I went to the top of the hotel and take a look how was the midnight city looks like.That's awesome.The street light was very beautiful.I want to feel that feeling again, when I visited Surabaya again.

susan Y.
Indonesia
January 30, 2013
great location, standard room
ahyat abalone restaurant on 2nd and 3ed floor
Room is just ok... Not as I expected. But still ok... Only that it's quite noisy in the morning, you can hear people walking and talking along the corridor from inside your bedroom. Breakfast is nice, has lots of variety, ahyat abalone on 2nd and 3rd floor offered dimsum for 50% off from mon-sat and 25% off for sun. I loved the dimsum here.... On level 21 there's skylift club, nice view if you want to just chill out. Be prepared for the traffic if you decide to stay in this hotel. Nice mall (Ciputra World) just 3 mins by taxi (pay around 10.000), quite far if you want to walk