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Very good 7.8
Based on 1710 reviews

Recent customer comments

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Very good



based on 1710 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

8.3 Budiyanto H.
Indonesia
January 03, 2013
Lovely Hotel with nice room facility
the room facility was great and the breakfast food taste was nice.
the gym and the swimming pool is great too. like to come back there. the citylite restaurant is also nice but expensive.

10 jimmy K.
Indonesia
January 03, 2013
Nice hotel and service
Good features of the hotel
The hotel service and facilities are good. All of hotel's staff are welcome and polite. Interior of hotel is good and comfortable. They have many kind of restaurants that serve delicious food and good ambience.

7.7 sudargi O.
Indonesia
January 02, 2013
Nice hotel with great location
Nice view at roof cafe
Check-in untuk 2malam. Front office butuh waktu untuk recheck voucher Agoda, walau akhirnya dapat 2 kamar yang terpisah. Kamar dengan perlengkapan standard yang masih baru. Breakfast cukup OK dengan varian yang lumayan lengkap. yang paling mengesankan adalah view dari cafe yang ada dilantai atas...

6.3 Saputra S.
Indonesia
January 02, 2013
Strategic Location near the Ciputra World Mall
Location is Good
Overall is a Nice Hotel located near the Ciputra World Mall, but they might need to improve the services , Last visit I book for the wake up call at 4am but I never received any wake up call from them.

8 Yii L.
Malaysia
December 30, 2012
Lovely hotel but slow internet connection
Near shopping center
Walking distance to shopping center. Standard hotel facilities with helpful staffs. Internet connection very slow.

8 indra S.
Indonesia
December 30, 2012
lovely hotel and service with a smile
there's nice dining restaurant on top of the building and near to ciputra world mall
i like the breakfast, quite delicious and the service is good. there's good restaurant on top of the building which is citilites. quite romantic for couple

7.3 Kenneth G.
Malaysia
December 28, 2012
Great hotel, great value.
Location and overall cleanliness
Good a hotel for safe no frills stay in Surabaya. Plenty to see in the area, but mostly shopping Malls. Great night life around the corner too. Good place to stay if you are not too particular.

8.3 lisa W.
Indonesia
December 26, 2012
recommended
facilities
nice hotel. good facilities. very recommended if you look for a place to stay in west surabaya. friendly staff, quite high price, especially during peak season. good location near shopping areas, will stay here again next time.

8.7 Shin-Ju C.
Taiwan
December 20, 2012
Good offer with the nice condition and location
Good service
It's a really reasonable offer with the hotel condition and the location. Easy to access the airport and Surabaya downtown.

7.7 Royo S.
Indonesia
December 17, 2012
Good Breakfast
Good Location
Rooms are clean and up to standards, breakfast buffett is of a range of variety which is appealing to most standards of an international breakfast buffet. Services are good and reasonable. I would recommend others to stay in this hotel. Good chinese resto on the 2nd floor.