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Very good 7.8
Based on 1710 reviews

Recent customer comments

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Very good

based on 1710 reviews
  • Hotel Condition/Cleanliness 7.9
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Staff Performance 7.8
  • Value for Money 7.6
  • Food/Dining 7.6

Yuliani S.
January 21, 2016
Comfort hotel
The food, the location, the room
As usual, still comfort staying here. The room is clean, and the breakfast is great.

January 18, 2016
Bad Breakfast
Roof top Bar
I booked executive deluxe which is located at executive floor. They only limit 6-8pm daily to serve food and drinks in executive lounge, they should not limit the time. Room carpet was dirty. Breakfast was bad, very very limit choice. I rather take a cab for McD. Swimming pool is located at another building, where u will need to walk pass though the main entrance after swimming. With this kind of rate, i rather stay in Ciputra Hotel or Pullman which is 5*. Good luck.

Chaopanee K.
January 05, 2016
Close to good shopping mall
service, room and location
The hotel is very close to Ciputra world.

Jeremy T.
January 04, 2016
Great hotel and great location
Staff, location
So far so good

Eugenie S.
January 03, 2016
Nearest to Ciputra Mall

Santoso T.
January 03, 2016
nice hotel in Surabaya close to mall
close to mall, great breakfast selection and economical room rate.

January 03, 2016
Good hotel
Residance stay, playing children, pool.
We lost the comfort when we are going to breakfast at peak seson period.

Abdul G.
December 30, 2015
Good location
Location, decent rate, quiet room
This is not my first stay here and I think this hotel offers a good value to money.

Abdul G.
December 30, 2015
Good Location
Location, decent rate, quiet room
This is not the first time i stayed here and I think this hotel is a good value to money.

Enrico T.
December 29, 2015
good hotel near everything