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Verified traveler reviews

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Very good



based on 1740 reviews
  • Cleanliness 7.9
  • Facilities 7.5
  • Location 8.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for money 7.6
  • Food/Dining 7.6

Lina W. from Indonesia
Couples
Stayed one night in September 2015
Nice Hotel
1. fast check in & check out 2. Profesional staffs 3. Good breakfast
Very nice. Will come back. Good price
Reviewed February 04, 2016

Adi S. from Indonesia
Couples
Stayed one night in January 2016
good hotel
very friendly, good location,
good hotel
Reviewed February 01, 2016

Arie K. from Indonesia
Couples
Stayed 2 nights in January 2016
breakfast
room, services, security
The food was delicious yet they dont have many foods choice
Reviewed February 01, 2016

Muhd K. from Singapore
Groups
Stayed 2 nights in January 2016
Group Stay
Location, service, value for money
Location and service were great. Service Apartments need to be upgraded.
Reviewed January 28, 2016

Yuliani S. from Indonesia
Families with young children
Stayed one night in January 2016
Comfort hotel
The food, the location, the room
As usual, still comfort staying here. The room is clean, and the breakfast is great.
Reviewed January 21, 2016

SIA K. from Malaysia
Business travelers
Stayed 3 nights in January 2016
Bad Breakfast
Roof top Bar
I booked executive deluxe which is located at executive floor. They only limit 6-8pm daily to serve food and drinks in executive lounge, they should not limit the time. Room carpet was dirty. Breakfast was bad, very very limit choice. I rather take a cab for McD. Swimming pool is located at another building, where u will need to walk pass though the main entrance after swimming. With this kind of rate, i rather stay in Ciputra Hotel or Pullman which is 5*. Good luck.
Reviewed January 18, 2016

Chaopanee K. from Thailand
Families with young children
Stayed 6 nights in December 2015
Close to good shopping mall
service, room and location
The hotel is very close to Ciputra world.
Reviewed January 05, 2016

Jeremy T. from Malaysia
Business travelers
Stayed one night in December 2015
Great hotel and great location
Staff, location
So far so good
Reviewed January 04, 2016

Eugenie S. from Malaysia
Groups
Stayed 3 nights in December 2015
Average
Nearest to Ciputra Mall
Average
Reviewed January 03, 2016

Santoso T. from Indonesia
Families with young children
Stayed one night in July 2015
nice hotel in Surabaya close to mall
close to mall, great breakfast selection and economical room rate.
Reviewed January 03, 2016