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Excellent 8.6
Based on 812 reviews

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based on 812 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.7
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.3

joseph W.
November 01, 2015
wondeful hotel
the room, the perfect staff, miss is very helpful
i really like the beautiful room, the staff, very quickly check in and out, they were very helpful in finding private transport to malang.

Andy H.
October 24, 2015
Proffesional system
Location, amennities, hotel fuenishing
no serious issue, except that the room glass should be soundproof type

jesper T.
October 11, 2015
All right stay
Service, location but old run down hotel
Allright, one night only... not a 5 star

Triny T.
October 09, 2015
clean and comfortable
fresh fruit and juice at breakfast, comfortable pillows of all size and tenderness, clean and friendly hotel
I enjoyed my stay andi shall return

Tuong T.
October 08, 2015
Very old hotel, not JW standard
good price, really good Japanese restaurant in the hotel

Andri K.
October 08, 2015
a little old but still marriott
location, cleanliness, big room

chairusli T.
October 01, 2015
Best hotel
Very comfortable and enjoy

Adi G.
September 29, 2015
5 star hotel at a very affordable price
Spacious room, nice classic decor, quality breakfast
Have returned many times to Marriott on my visit to Surabaya. The hotel is old but very well maintained. Smell of old carpet in room. Other than that, this hotel has high standard. Staffs are very attentive, friendly and helpful. Breakfast quality is best among surrounding hotels. Shuttle to Tunjungan Mall is provided for free.

Lily N.
September 25, 2015
Nice comfortable hotel
Location, food and comfortable room
Breakfast was very good with lots of options. The room is very comfortable but the bathroom can use some renovation.

Edward R.
September 23, 2015
A night stay in Marriott
Tight security, Cleanliness and very warmth helpful staffs
It was a short stay, somehow was awesome from a tight security to the warmth hospitality overall was very good standard