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JW Marriott Surabaya Hotel

Jl. Embong Malang 85-89, Surabaya Center, Surabaya, Indonesia 60261 (Show on map)

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JW Marriott Surabaya Hotel Surabaya - Vis a Vis French Restaurant JW Marriott Surabaya Hotel Surabaya - Tang Palace Chinese Restaurant JW Marriott Surabaya Hotel Surabaya - Hotel Exterior JW Marriott Surabaya Hotel Surabaya - Presidential Suite JW Marriott Surabaya Hotel Surabaya - Imari Japanese Restaurant JW Marriott Surabaya Hotel Surabaya - Pub/Lounge JW Marriott Surabaya Hotel Surabaya - Apartment Kitchen JW Marriott Surabaya Hotel Surabaya - Outdoor event JW Marriott Surabaya Hotel Surabaya - B-One meeting Room JW Marriott Surabaya Hotel Surabaya - Royal Ballroom JW Marriott Surabaya Hotel Surabaya - Guest Room JW Marriott Surabaya Hotel Surabaya - Hotel Exterior JW Marriott Surabaya Hotel Surabaya - Coffee Shop/Cafe JW Marriott Surabaya Hotel Surabaya - Pub/Lounge JW Marriott Surabaya Hotel Surabaya - Hotel Interior JW Marriott Surabaya Hotel Surabaya - Suite Room
JW Marriott Surabaya Hotel Surabaya - Suite Room JW Marriott Surabaya Hotel Surabaya - Guest Room JW Marriott Surabaya Hotel Surabaya - Hotel Interior JW Marriott Surabaya Hotel Surabaya - Lobby JW Marriott Surabaya Hotel Surabaya - View JW Marriott Surabaya Hotel Surabaya - Guest Room JW Marriott Surabaya Hotel Surabaya - Guest Room
Hotel Area: Surabaya Center Number of Rooms: 412

Recent customer reviews

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Fantastic

8.6

based on
242 reviews

Value for Money
8.1
Location
8.7
Staff Performance
8.7
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.9
Food/Dining
8.4
All reviews (242)
Liem F. Families with young children Hong Kong, January 15, 2012
Good Stay

WiFi Breakfast
9.3
it;s a great place to stay with a great location with nice price, nice hospitality with the profesional staff. standard management by marriot really enjoy the hospitality with skillfully staff.. clean room, nice beds and amenities as well. next trip to surabaya will be the next destination for sure fellows
Asger B. Couples Denmark, January 08, 2012
Nice stay

Free internet as Marriott member
8
we had a nice stay with a good breakfast, the service was great as allways and we enjoyed the pool area, even tho smaller than other hotels in this category it was satisfactory. the check in and check out procedure went smoother than normal, but i still think they should do something in this area due to the need to wait for your turn often happens.
Asger B. Solo travelers Denmark, January 08, 2012
Nice relaxing stay

Service and room
8
my friend liked the hotel, i made the booking for him. he told me he liked the standard of the hotel and that he had a nice and comfortable stay, especially the bedding is wonderfull in jw marriott, and you are sure to get a good sleep which is an important thing.
Saladdin T. Families with young children Indonesia, December 29, 2011
A luxury with great attitude

Great breakfast, well maintained rooms, affordable price, location
10
located in the center of surabaya, you'll find that this hotel is a perfect stay for all businessmen & travelers. unlike any luxurious hotel which usually i found their employees to be strict & cold, you'll find warmth & plenty smile here. it's a well maintained room although not the most up to date furniture. i spent hours of breakfast here, since every meal they serve is great.
Umbu D. Business travelers Indonesia, December 20, 2011
Great hotel, first option in the city

Perfect location, great hospitality, very comforting room ammenities
10
jw marriot definetely always be my first option every time i visit surabaya, both for business and leisure. the hotel offers us with many positive figures, i can not even think one of negative thing regarding this hotel. all i can say is jw marriot surabaya provides you with everything you need during your stay in this famous 'arek suroboyo' city.
Nico L. Solo travelers Indonesia, December 11, 2011
great place

best location
8
it;s a great place to stay with a great location with nice price, nice hospitality with the profesional staff. standard management by marriot really enjoy the hospitality with skillfully staff.. clean room, nice beds and amenities as well. next trip to surabaya will be the next destination for sure fellows
Shopping Tip: near Tunjungan Plaza
Romi A. Business travelers Indonesia, December 08, 2011
best hotel

great environment
10
every time i come to surabaya i would stay at this hotel... it has great rooms, friendly staffs, excellent service... overall this is the best place to stay! keep up the good job!!
Asger B. Solo travelers Denmark, November 20, 2011
Nice 5 star hotel with good service

Service
8.7
nice stay with super service, i asked for a longer internet cable, and straight away they brought it. also, if you order food from outside the hotel, they will arrange it to be delivered to your room, either by the food delivery or by a hotel bell boy. this is something you dont see in many other 5 star hotels. the breakfast is good, with free cappuchinos, lattes or whatever kind of coffee you prefer. i enjoy staying at this hotel. the only minus, is when you check in and out, they are simply undermanned or too slow to get the simple procedures done.
Asger B. Solo travelers Denmark, November 10, 2011
Nice stay with free suite upgrade

Comfortable rooms, fast free internet connection as Marriott member
8.7
the service and comfort at this marriott hotel is top notch, i was lucky that the no smoking normal rooms was sold out and they therefore gave me a free upgrade to a suite room, very nice! the breakfast was also very good, good quality food and a broad selection, not the biggest selection i have seen in a 5 star hotel, but still very good.
Liem F. Business travelers Hong Kong, November 09, 2011
good stay

wif, breakfast
9.3
The Marriot is as you would expect from any international hotel. The reception staff were very pleasant and checkin / checkout was fast and efficient. The cafe bar was very pleasant for lunch and the hotel is local to the large shopping Mall. Breakfast was more than adequate. However I was not happy to hear the bass tones of the aerobics class on the pool deck at 06:15am Overall a pleasnat stay

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JW Marriott Surabaya Hotel Surabaya - Hotel ExteriorJW Marriott Surabaya Hotel Surabaya - Vis a Vis French RestaurantJW Marriott Surabaya Hotel Surabaya - Tang Palace Chinese RestaurantJW Marriott Surabaya Hotel Surabaya - Hotel ExteriorJW Marriott Surabaya Hotel Surabaya - Presidential SuiteJW Marriott Surabaya Hotel Surabaya - Imari Japanese RestaurantJW Marriott Surabaya Hotel Surabaya - Pub/LoungeJW Marriott Surabaya Hotel Surabaya - Apartment KitchenJW Marriott Surabaya Hotel Surabaya - Outdoor eventJW Marriott Surabaya Hotel Surabaya - B-One meeting RoomJW Marriott Surabaya Hotel Surabaya - Royal BallroomJW Marriott Surabaya Hotel Surabaya - Guest RoomJW Marriott Surabaya Hotel Surabaya - Hotel ExteriorJW Marriott Surabaya Hotel Surabaya - Coffee Shop/CafeJW Marriott Surabaya Hotel Surabaya - Pub/LoungeJW Marriott Surabaya Hotel Surabaya - Hotel InteriorJW Marriott Surabaya Hotel Surabaya - Suite RoomJW Marriott Surabaya Hotel Surabaya - Suite RoomJW Marriott Surabaya Hotel Surabaya - Guest RoomJW Marriott Surabaya Hotel Surabaya - Hotel InteriorJW Marriott Surabaya Hotel Surabaya - LobbyJW Marriott Surabaya Hotel Surabaya - ViewJW Marriott Surabaya Hotel Surabaya - Guest RoomJW Marriott Surabaya Hotel Surabaya - Guest Room

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