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Excellent 8.6
Based on 798 reviews

Verified traveler reviews

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Excellent



based on 798 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.8
  • Room Comfort/Standard 8.8
  • Service 8.9
  • Value for Money 8.2
  • Food/Dining 8.3

Tan S.
Singapore
June 26, 2016
Good service, clean, comfy
Service staff who greeted and helped from the moment I stepped out of the car till the moment I checked out were amazing. That's what I call quality service standard! Spacious room with comfy beds and clean linen. And add on the complimentary hourly shuttle service to Tunjungan Plaza.

Ronald K.
United States
June 21, 2016
Check out the 21st Floor
The Agoda experience went well (as usual). I was offered an upgrade during my check-in. It was not free, but when I looked at what came with it, I thought there was good value for the money. Travelers should be able to make this comparison on the Agoda site or Marriott's webpage. The 21st floor has an executive lounge that definitely appealed to me as a restful place with many amenities. Access to that lounge was one in a list of benefits with my upgrade.

Sadewa T.
Australia
June 20, 2016
Great Business Hotel
Very good and professional staff

YuYu T.
Taiwan
June 17, 2016
Wonderful hotel with reasonable price
Nice service and comfortable environment

chayoung K.
South Korea
June 10, 2016
nice location and venue for the business meeting
nice location and venue for the business meeting

Hera S.
Indonesia
June 02, 2016
Everything is good
Tidak ada keluhan. Kebersihan bagus, pelayanan ramah sekali.

DINDA A.
Indonesia
May 30, 2016
Nice Hotel
Comfortable room with great view. The staff was very helpful.

WONG L.
Hong Kong
May 28, 2016
Very nice breakfast, friendly staff and comfortable bed
Will come again soon !

Arina M.
Indonesia
May 26, 2016
Pleasant stay
Need more attention on the drainage. Bath tub had a small leakage, but the shower room was floody as the drainage was clogged. Flat TV screen was very small compare to the room size, and it would be better if using a large couch in the room instead of a small one. But over all it was a pleasant stay as usual.

Gregory H.
Australia
May 23, 2016
Marriott
Very good