Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel
|
Hotel Area:
Surabaya Center
|
Number of Rooms:
125
|
 |
Free Wi-Fi |
|
Check Rates & Availability At This Hotel |
|
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
Sorry, there are no available rooms at the Mercure Surabaya Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
|
Phachanok P.
Business travelers
Thailand,
December 19, 2012
|
Good location in the City
Good Location, Good service, and Good hotel
6
|
|
Hung T.
Solo travelers
Canada,
December 16, 2012
|
Value for money
Clean and well maintained
7.7
The location is good but not a lot of food outlets around. The staff are friendly and the restaurants are OK. However someone else charged their dinner to my room. Whoever it was only indicated my room number but not my name and the Hotel's restaurant still accepted this. So check your bill carefully when you check out.
|
|
Shahril G.
Couples
Malaysia,
December 16, 2012
|
Great hotel however the traffic in front can be bad. Overall the rooms are clean. Amenities are great. Staff service is excellent
Hotel Feature Tip:
Pool
|
|
Elizabeth A.
Solo travelers
Nigeria,
December 13, 2012
|
My third stay at Mercure Grand and all I can is I will stay there again and again and again.
|
|
Yulika P.
Families with young children
Indonesia,
December 12, 2012
|
luxurious hotel with friendly service
I like the safety system of this hotel
9
I enjoyed staying in this hotel. Great hotel with affordable price. The hotel really cares about guests privacy and safety. The room is modern and clean. The food is really tasty and the service is really friendly.
|
|
Linda D.
Business travelers
Indonesia,
December 11, 2012
|
Quiet difficult to use the Card key elevator and magnet system of the card key have to upgrade.
|
|
Jessica L.
Business travelers
Indonesia,
December 11, 2012
|
All time favorite hotel in Surabaya!
Near the town, previously there is a 24hrs supermarket nearby but right now the supermarket is closed since they got fire accident.
9
As usual, always good to stay here. My favorite business hotel since 2007. They have a good food and good room.
Sightseeing/Attractions Tip:
You may see the oldest hospital in Surabaya here ;D If you don't wish to eat breakfast at the hotel, you can get breakfast at nearby McDonalds.
|
|
William C.
Solo travelers
Singapore,
December 06, 2012
|
Good hotel with reasonable rate, easy access to airport because there is taxi Blue Bird stand inside the hotel
Hotel Feature Tip:
Dim Sum at this hotel is good and cheap with extra 50% discount
|
|
Lim Y.
Families with young children
Singapore,
December 06, 2012
|
The hotel is located closed to Ciputra world, a new integrated sopping complex. Taxi can be easily arrganded as it is under the management of Accor Group. General feeling is good when check in and the free wifi (plus fast downloading speed) is fantastic after a day of travel.
|
|
Lina S.
Couples
Indonesia,
December 02, 2012
|
Lovely hotel
The service of the staffs are very good
8.7
when we have breakfast on saturday. the condition of the restaurant not like usual. very crowded. the staffs all busy to prepare the lunch party. even still 9 am. it's not comfortable.
Restaurant Tip:
LAN Hua resto, very nice
|