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Very good 7.8
Based on 1235 reviews

Recent customer comments

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Very good



based on 1235 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.6
  • Location 8.0
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.7
  • Food/Dining 7.3

LINA S.
Indonesia
June 13, 2013
comfortable
clean, nice staffs

LINA S.
Indonesia
June 13, 2013
nice hotel with good food
clean, nice food, friendly staffs

esther C.
Singapore
June 13, 2013
good for a city hotel
clean, easy access, central

esther C.
Singapore
June 13, 2013
good for a city hotel
clean, easy access, central

esther C.
Singapore
June 13, 2013
good for a city hotel
clean, easy access, central

esther C.
Singapore
June 13, 2013
good for a city hotel
clean, easy access, central

Martono A.
Indonesia
June 12, 2013
Good Business Hotel
Clean room, friendly service, centrally located
The hotel is located near the central area of Surabaya. Taxi is cheap and easy to travel with. Room is spacious with a free wifi. Generally the hotel is comfortable but not luxurious. Hot water is not running well, it does not get very hot, but just warm. Restaurant downstairs has good variety, but quality and service is average at best.

Herry Y.
Indonesia
June 11, 2013
Just right
Locatin, staff, cleanliness

Arjun B.
Malaysia
June 11, 2013
City hotel, friendly staff, clean rooms
Good location, comfortable rooms, good food

maya A.
Indonesia
June 10, 2013
Close to central district areas
Quiet, comfort and warm staff
It was my first time to stay at the Mercure, but definitelt i'll be back if i have a chance to visit surabaya again. The hotel is really nice surroundings, close to central district areas and have easy access to the airport.