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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Very Good
713 reviews
7.8

reasonable price, great location, and clean room...

Angga, Indonesia 

Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Superior Room Mercure Surabaya Hotel Surabaya - Suite Room - Living Room Mercure Surabaya Hotel Surabaya - Suite Room Mercure Surabaya Hotel Surabaya - Room Interior Mercure Surabaya Hotel Surabaya - Coffee Cafe
Mercure Surabaya Hotel Surabaya - Ebisu Japanese Cuisine Mercure Surabaya Hotel Surabaya - Lan Hua Chinese Restaurant Mercure Surabaya Hotel Surabaya - Lan Hua Chinese Restaurant Mercure Surabaya Hotel Surabaya - Lan Hua - Exterior Mercure Surabaya Hotel Surabaya - Trimurti Restaurant Mercure Surabaya Hotel Surabaya - Swimming Pool
Mercure Surabaya Hotel Surabaya - Gym Mercure Surabaya Hotel Surabaya - Vous Spa Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Paris Room Mercure Surabaya Hotel Surabaya - Sydney Room Mercure Surabaya Hotel Surabaya - Reception
Hotel Area: Surabaya Center
Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
713 reviews

Value for Money
7.7
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.3
All reviews (713)
Catherine T. Couples Indonesia, January 30, 2011
Good place to stay

Comfortable place at the central city
7.3
The hotel was clean and easy access to other place of the city.
Sightseeing/Attractions Tip: Tunjungan Plaza, Grand City Mall, Galaxy Mall, Lenmarc and CITO (City of Tomorrow) are the best shopping place to go at Surabaya.
Catherine T. Families with older children Indonesia, January 30, 2011
A good hotel to stay

Swimming Pool
7.7
a good 4 stars hotel with a good location, good room, clean and good bathroom but not really good with the food especially breakfast. i think it would be great if the hotel can offers the guest more different breakfast choices.
Shopping Tip: Tunjungan Plaza is about 5 - 8 minutes from the hotel. It is quite big and complete for us to do shopping and looking for foods.
Emir K. Groups Malaysia, January 16, 2011
Great customer service with good facilities.

Taxi stand by at the hotel 24 hours a day
8.3
The service given to the guest is very excellent especially at the reception counter. Thanks a lot for allowed me to have an early check in without any charges inccurred. The food served at the coffee house also worth for your money. The room facilities is equal to 5 star hotel. Mercure Hotel will be my first choice whenever I visited Surabaya.
Travel tip: Worth for your money with good facilities and the room is very clean.
Tung P. Couples Australia, January 04, 2011
great hotel,great service

friendly helpful staff,convenient hotel
8.7
The hotel was clean and tidy,staff helpfull,romm was large and airy.Easy acess to other areas of the city.Quiet reidential area,safe to walk around day or night
Lee V. Groups Malaysia, January 04, 2011
Friendly and Helpful Staffs

The Di Sum in the Hotel- Chinese Restaurant very nice and delicious
7.7
nice, cozy and clean hotel. Very friendly and helpful staffs especially those incharge of the entrance security .They been helping me to block those cars which are running very fast from the difference direction on the road so that i managed to get into the hotel in safety . For the secuity staff , thank you very much and your are doing a good job !!!!
Shopping Tip: for those who prefer to buy cheap but nice clothing , i suggested that go to Pasar Atom or Atom Mall. There are a lots of things to see and to chose for .
Hartono S. Families with older children Indonesia, December 29, 2010
best location in town, good service and hopitality

reasonable price hotel in the heart of the city with good service
8
if you need a hotel in the heart of the surabaya city, with best location,hospitality and reasonable price, medium room but clean and tidy, you should try this hotel. very strategic location near to the mal(shopping center), church,recreation center,golf course, and las but not least food court area.
Hotel Feature Tip: Don't miss it during you stay in Surabaya
Chew W. Business travelers Singapore, December 19, 2010
Lovely hotel and service with a smile

free internet service
9
I am very satisfied staying in this hotel. The room is very nice and clean. I got free wifi in my room which helps me alot as I'm on a business trip. It will be my choice of stay every time I go to Surabaya.
Indri D. Business travelers Indonesia, December 14, 2010
Lovely hotel at great location

room, breakfast
8
I was satisfied staying in this hotel. The room is very nice and clean. We got a free wifi in every room. It has a very good service. The breakfast was so delicious,many kind of meals; Indonesian and European. They also offer Jamu, a Java traditional drink that you can try. It's nice.
Restrimaya S. Business travelers Indonesia, November 26, 2010
Great Service

Good location, new & modern building, friendly hotel staff, good food, good facilities
9.3
It was a very pleasant stay, the location is close to city center, the room is very clean, the food was delicious, all staff are very friendly. Too bad I didn't have a chance to try the Spa.
Hidemitsu O. Business travelers Japan, October 31, 2010
Good

Reception対応が良い
4
I feel room internet speed is still slow since I am accustomed to quick one in Japan. I really hope the facility will be improved by govenmental support for country infrastructure in the future.
 

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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