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Mercure Surabaya Hotel

Jl Raya Darmo 68 - 78, Surabaya Center, Surabaya, Indonesia (Show on map)

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Very Good
707 reviews
7.8

Location, attentive staff, good valet service....

Reginald, Indonesia 

Mercure Surabaya Hotel Surabaya - Guest Room Mercure Surabaya Hotel Surabaya - Superior Room Mercure Surabaya Hotel Surabaya - Suite Room - Living Room Mercure Surabaya Hotel Surabaya - Suite Room Mercure Surabaya Hotel Surabaya - Room Interior Mercure Surabaya Hotel Surabaya - Coffee Cafe
Mercure Surabaya Hotel Surabaya - Ebisu Japanese Cuisine Mercure Surabaya Hotel Surabaya - Lan Hua Chinese Restaurant Mercure Surabaya Hotel Surabaya - Lan Hua Chinese Restaurant Mercure Surabaya Hotel Surabaya - Lan Hua - Exterior Mercure Surabaya Hotel Surabaya - Trimurti Restaurant Mercure Surabaya Hotel Surabaya - Swimming Pool
Mercure Surabaya Hotel Surabaya - Gym Mercure Surabaya Hotel Surabaya - Vous Spa Mercure Surabaya Hotel Surabaya - Meeting Room Mercure Surabaya Hotel Surabaya - Paris Room Mercure Surabaya Hotel Surabaya - Sydney Room Mercure Surabaya Hotel Surabaya - Reception
Hotel Area: Surabaya Center
Number of Rooms: 125
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
707 reviews

Value for Money
7.7
Location
8.0
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.0
Food/Dining
7.3
All reviews (707)
Reginald S. Business travelers Indonesia, May 17, 2013
Short business trip

Location, attentive staff, good valet service.
7.7
The stay was pretty much good since i was there for business. However the check in time is really bad, i went to the hotel 6pm and there were no rooms available. Had to wait till 7pm to get inside the room.
Muhammad T. Families with young children Indonesia, May 12, 2013
Enjoyable stay near the city center

Located near the city center, new & modern design, great breakfast.
8.3
Juntana S. Families with young children Thailand, May 12, 2013
O.K in the city and room clean

good location, hotel nice, staff friendly
7.3
Irene S. Groups Indonesia, May 11, 2013
cozy and fast

the fast check in and check out, comfortable, not expensive
6.7
Kok S. Families with older children Indonesia, May 05, 2013
Fun

Cafe, car free day
7
Adrianus M. Families with older children Indonesia, May 05, 2013
Nice hotel in a good location

Good location, big room, value for money
8.3
Belly S. Business travelers Indonesia, May 04, 2013
Nice Quite Place

clean, quiet and nice pool
7.3
very nice room, nice viev of surabaya city, the food is very great
Erni A. Solo travelers Indonesia, April 28, 2013
Mercure hotel staffs are friendly and helpful.

Clean room, efficient checking in, friendly hotel staff
6.7
Everything is fine, except the unstable electricity, and the generator set, took quite a while to recover the electricity. Hotel room, is about right. Limited TV channels.
Twinky H. Families with young children Indonesia, April 28, 2013
Unfriendly staff

Great location
6
At the very firtst we arrived at this hotel, the bellboy was very unfriendly. The next morning, I asked the housekeeping to change towels, it took about 30mins until they deliver new towels.
Helen M. Business travelers Indonesia, April 27, 2013
NIce and comfortable hotel

large room, great breakfast, friendly staff
8
poor wifi in the bedroom. I got nice room and comfortable. many choices of breakfast. nice swimming pool
 

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Customer Reviews - Mercure Surabaya Hotel, Surabaya

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