arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
All reviews (745)

Business travelers (341)

Couples (140)

Solo travelers (87)

Families with young children (116)

Families with older children (34)

Groups (27)

Very good
8.0
based on 745 reviews
Hotel Condition/Cleanliness
8.3
Location
8.6
Room Comfort/Standard
8.3
Staff Performance
7.8
Value for Money
7.7
Food/Dining
7.5

9.7 Erol S.
Australia
September 04, 2015
Would Stay Again!!!
Very Clean, Top Staff, Close to Everything

4.7 Ace S.
Philippines
May 15, 2014
Room are like 3 Star Hotel
Location and Staff are Friendly
no window and the water in the bathroom spills over to the toilet so its like a swimming pool inside as the water does not go into the sink. Even I informed the reception but they did not do anything. Also the auto toilet washer is not working. Its like a 3 star hotel. I was disappointed and I will not stay again in Meritus. Worse experience in a 5 star hotel.

7.3 erly T.
Indonesia
May 13, 2014
Overall nice stay
Location, food, nice room
Everything is great. Location, food, room size, and service are good

8.7 roy R.
Indonesia
May 14, 2014
Very tired, not being able to sleep. Too noisy
None
Not good, the room was so noisy

7.7 Hizkia K.
Indonesia
July 02, 2014
Good Service hotel
New Clean Fresh
Stayed here for 1night, everthing was okay except for parking spots

6 kevin Y.
Singapore
August 28, 2014
Nice hotel
Classy, clean,good service
Should be my first choice in future

8 LEE L.
Malaysia
May 19, 2014
Great hotel and value for money.
Good location. Easy to access.
Great.

8 Andreas S.
Indonesia
May 19, 2014
Pretty good for a business trip stay
Near shoping area, easy to get taxy, good quality breakfast

7.7 EMILIO F.
Italy
May 09, 2014
Great space room unfinished......
Location,space and courtesy
Good journey in general. I have only a complain on the unfinished or badly finished installation of interiors. The hotel is open only since a year and half but looks 10 yrs old.

8 Ng J.
Singapore
September 24, 2014
nice room with great service from the staff
friendly staff, location and food
greeted with a smile from the staff every day which really kickstart your day to work. Food spread at breakfast was great as well.