arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 8.0
Based on 745 reviews

Agoda Verified Reviews

Filter by traveler type
Very good



based on 745 reviews
  • Hotel Condition/Cleanliness 8.3
  • Location 8.6
  • Room Comfort/Standard 8.3
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

10 Ng H.
Malaysia
August 10, 2014
Worth for money
Spacious room,comfortable,location
very enjoy my stayed in this hotel,room was spacious and well designed.very comfortable.

6 Niode Y.
Indonesia
August 07, 2014
OK
OK

7 Oystein A.
Norway
August 06, 2014
Good hotel centrally located in Surabaya
Location, cleanliness and lounge
Satisfied with the stay at Meritus hotel. Everything were in order from check in, dining in the lounge and facilities in the room. Would stay again in this hotel if visit Surabaya again.

5 Susanto Y.
Indonesia
August 05, 2014
Old timer hotel
Centrally located, close to shopping mall, with ok breakfast
it was ok, but it's not my hotel of choice A lot need to be improved, especially services from the staffs

8 Taroh M.
Japan
August 04, 2014
Good beer
Food and staffs
Since it was hard to find places to drink around in this area, the hotel bar was a good oasis. Drinking beer and had a relaxed time with friends, recommended.

6 Ap A.
Indonesia
August 02, 2014
Great Location
Big room, close to Tunjungan Plaza, clean
Nice

9 Eldwen H.
Indonesia
July 23, 2014
Magnificent
Spacious room, Nice service, Attentive Staff
Fun and comforting.

8 Robert H.
Indonesia
July 14, 2014
Nice New Hotel
City Hotel, Clean, Value of money
Nice food, Room is clean, central located

6.3 Cheng G.
Singapore
July 06, 2014
Name of hotel changed to Pullman.
Location, internet and coffeeshop.
Hotel was hosting some meetings when I stayed. It was terrible. Lifts were not coming down at all. Room is no longer so clean as in the past. Hope Pullman will improve otherwise it is time for me to stay elsewhere. Shower pressure is fair only. Room and bathroom are not 100% clean. Internet is fine. However, breakfast is also only adequate. Nothing to shout about.

7.7 Hizkia K.
Indonesia
July 02, 2014
Good Service hotel
New Clean Fresh
Stayed here for 1night, everthing was okay except for parking spots