My Account (sign in)

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Midtown Hotel

Basuki Rahmat Street number 76, Surabaya Center, Surabaya, Indonesia 60262 (Show on map)

Midtown Hotel SurabayaMidtown Hotel Surabaya - Hotel ExteriorMidtown Hotel Surabaya - RestaurantMidtown Hotel Surabaya - Guest RoomMidtown Hotel Surabaya - Guest RoomMidtown Hotel Surabaya - LobbyMidtown Hotel Surabaya - TownhallMidtown Hotel Surabaya - TownhallMidtown Hotel Surabaya - MarvelousMidtown Hotel Surabaya - FabulousMidtown Hotel Surabaya - Fabulous
Very Good
543 reviews
7.8

Good location, Clean room, friendly staffs...

Hadi, Indonesia 

Midtown Hotel Surabaya - Hotel Exterior Midtown Hotel Surabaya - Restaurant Midtown Hotel Surabaya - Guest Room Midtown Hotel Surabaya - Guest Room Midtown Hotel Surabaya - Lobby Midtown Hotel Surabaya - Townhall
Midtown Hotel Surabaya - Townhall Midtown Hotel Surabaya - Marvelous Midtown Hotel Surabaya - Fabulous Midtown Hotel Surabaya - Fabulous
Hotel Area: Surabaya Center
Number of Rooms: 200
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Very Good

7.8

based on
32 reviews

Value for Money
7.4
Location
8.9
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.5
Food/Dining
6.8
Families with older children (32)
Jacky S. Families with older children Malaysia, May 04, 2013
Comfortable. Relax. Enjoy.

Friendly staff. Spacious and comfortable room. Great breakfast.
10
Pei B. Families with older children Malaysia, March 30, 2013
new hotel with prime location

free wifi, prime location near Tunjungan Plaza, attentive staff
8.3
1. A new hotel with prime location, located in the central of Surabaya. within 10min walk to the famous Tunjungan Plaza - for shopping, eating etc. there is a McCafe opposite of Tunjungan Plaza. 2. The beds and pillows are very comfortable and smells nice!! 3. Bluebird taxi is always just right infront of the hotel, there is no problem about getting a taxi to Tunjungan plaza (around Rp5000) or Gubeng Train Station (less than rp25,000) around 20minutes. Cost of the taxi back from Tunjungan Plaza will be "triple" of Rp5000 as it is a one-way road back to midtown hotel. 4. Efficient service from the staff! we stayed 2 different days here. the first night was by walk-in, although the hotel was already full occupied, but the staff were nice enough to try and get us 2 rooms. within half ah hour, we were given 2 rooms(side-by-side), and with special price! 5. Room card are required to access the lift. good and secure. Room are consider quite spacious. 6. Free breakfast comes with the room, but i found that the additional person cost for the breakfast is a little bit costly (Rp97,500). breakfast is consider tasteful, lots of variety to choose from (Western + Asian food available). 7. There is a 10 minutes free massage if you booked an hour massage service. 8. Free wifi available on each room, excellent coverage! 9. Cons: one toiletries kit was given although it is a double room. Last, will definitely stay here agian if i visit Surabaya agian!
Bing S. Families with older children Indonesia, January 21, 2013
Prime location, rather small room

Clean room and bathroom
7
need improvement on hospitality. the employee is responding fast enough on guest request. they seem not experience employee yet. location wise this hotel is very good, the drawback are the room is very small, bit difficult to move around and it lacked of wi-fi internet connection. otherwise this hotel is recommended for business travelers.
Travel tip: Suitable for business travelers. Sadly it lacked of internet connection.
Ida B. Families with older children Indonesia, January 06, 2013
Great location but no pool

Walk distance for biggest Surabaya Mall area
8.7
the hotel was very close to the crowded areas such as Malls and Parks. easy to find a cab and about 20 min to Airport.
Vivien C. Families with older children Indonesia, December 31, 2012
New & clean hotel with great location

nice room and great location
9
This hotel is nice, located just steps from Tunjungan plaza shopping mall . The price was reasonable. The room wasn't so spacious but still clean and comfortable. i would recommend this hotel to you.
Shopping Tip: Tunjungan plaza for shopping. Dapur desa (indonesian traditional food) for cullinary
Mely C. Families with older children August 19, 2012
New Hotel in city centre

Location, New Design
7
The good thing about this hotel : * still clean because new, hopefully they can keep maintain it in the future. * near Tunjungan Plaza (big mal in Surabaya) * staffs were polite and warm. Need to improve : * mosquito.....
Shopping Tip: Near Tunjungan Plaza Mal and for eatery just go to left of the hotel, walk about 3min. you'll find Ranch Market or foodcourt on 2nd floor.
Wong W. Families with older children Malaysia, May 29, 2012
Great Locations hotel

Walking distance to Tunjungan Plaza Shopping mall
8
the hotel have great location to tunjungan plaza just few minutes away. very convienent and there is mcdonald and dunkin donut nearby as well as kastasari nasi padang. very convienent with blue taxi is always park outside the hotel.
Shopping Tip: Good for shopping..
Sukmiasi S. Families with older children Indonesia, April 14, 2013
hotel di pusat kota yang nyaman

lkasi, pelayana, kamar yg bersih
7
Maria M. Families with older children Indonesia, March 25, 2013
Oke lah

Breakfast nya oke, kamar nya bersih, dan ga bising.
7.7
Hotel nya nyaman dan bersih, kecuali tempat parkir dan jalan masuk mobil terlalu kecil dan sempit.
Hendrasmara .. Families with older children Indonesia, March 16, 2013
Midtown adalah hotel favorite saya di Surabaya

Lokasi yang strategis, Breakfast yang enak dan beragam, kamar yang bersih dan bagus dengan staff yang sangat sopan dan helpfull
8.3
Tinggal di Midtown juga terasa sangat nyaman dan aman. Saya memiliki pengalaman suatu ketika handphone tertinggal di taksi yang saya tumpangi sejak berangkat dari hotel. Ternyata staff keamanan hotel juga dilengkapi dengan peralatan cctv yang dapat melacak identitas taksi sehingga informasi kehilangan tersebut bisa diteruskan ke pihak manajemen taksi dan akhirnya handphone ditemukan serta dikembalikan kepada saya secara utuh.
 

Earn rewards with us!

 Get 4-7% back on every booking
 Points added automatically
 Save money on future bookings
New DOUBLE and TRIPLE points promotions!

more information


Customer Support


Customer Reviews - Midtown Hotel, Surabaya

NY-AGWEB-3201