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Novotel Surabaya Hotel, Surabaya

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Hotel Info

Photos

Customer Reviews [12]

Rating:

Number of rooms: 266

Location: Surabaya

Address: jl. ngagel 173-175 surabaya 60246 indonesia, Surabaya, Indonesia

Novotel Surabaya Hotel Surabaya Info

The Novotel chain has a reputation the world over, and this one in Surabaya is not an exception. Nearby attractions include the famous Historic Monument, French Cultural Center, and the Surabaya Botanical Gardens. The in-house restaurant serves excellent food, plus there are a multitude of choices available in the surrounding area. Guests will find this to be an escape from the noise and hustle of the city, relax and allow the staff to take care of all needs at the Novotel Surabaya. Children are well taken care of as well, with a special food menu and the Dolfi Kids Club to keep them entertained. Very affordable rates as well as a wonderful swimming pool and manicured gardens make this an oasis in the bustling city of Surabaya.

Useful Information

Room Amenities

Novotel Surabaya Hotel Surabaya - Room Amenities

Air Conditioning
Hair Dryer
Internet Access (wireless)
Bathtub
Shower
Separate Shower and Tub
Mini Bar
Microwave
Kitchenette
Balcony/Terrace
Satellite/Cable TV
In Room Video Games
Non Smoking Rooms

Facilities

Novotel Surabaya Hotel Surabaya - Facilities

Disabled Facilities
Babysitting
Bar/Pub
Laundry Service/Dry Cleaning
Meeting Facilities
Restaurant
Room Service
Safety Deposit Boxes
Salon

Sports and Recreation

Novotel Surabaya Hotel Surabaya - Sports and Recreation

The recreational activities listed below are available at or near the resort; fees may apply.

Jacuzzi
Gym/Fitness Facilities
Sauna
Tennis Courts
Squash Courts
Pool Outdoor

Photos and Room Info

Guest Room Interior	Guest Room Interior
Guest Room	Pool from the Top View
Swimming Pool	Swimming Pool
Meeting Room	Hotel Exterior
Landscape from the Top View	Hotel Facade

Customer Reviews

See all reviews[12]

Novotel Surabaya Experience

Guest Rating: 8.7

robert G.

Business Traveler
Date of Stay: 23 May 2009

Value for Money:		8/10
Location:		6/10
Staff Performance:		10/10

Hotel Condition/Cleanliness:		10/10
Room Comfort/Standard:		10/10
Food/Dining:		8/10

Friendly Staff. Nice swimming pool. Suites a very nice.

When staying in the hotel suites the hotel was very noisey. There were two consecutive events held outside next to the swimming pool and the music from the live band was loud.

Exceptional service at this hotel. I recommend staying in one of the suite rooms which offer plenty of space and a reasonably large balconey. The amenities, such as the pool, were very good during the day however in the evening it becomes a venue for loud parties - two consecutive nights, Saturday and Sunday.

Novotel Surabaya, 2 to 4 May 2009

Guest Rating: 7

mdzamri S.

Malaysia
Business Traveler
Date of Stay: 02 May 2009

Value for Money:		6/10
Location:		4/10
Staff Performance:		10/10

Hotel Condition/Cleanliness:		8/10
Room Comfort/Standard:		8/10
Food/Dining:		6/10

The staff - friendly, courteous and helpful. The pool.

Rooms are not sound-proof. No iron. No hair dryer. Kind of out of the way from town center.

The hotel itself is pretty good. The staff are probably the best assets that the hotel have. Almost everybody is very friendly, ever willing to assist my needs, answering questions and most definitely courteous. But, my biggest complaints would be internet access and the room is not sound proof. On the 3rd of May, there was a private function by the pool side. The music was just too loud. Luckily, everything stopped by 10pm.

Shopping Tip : For those who like to shop for Female Muslim Attires, Plaza Jambatan Merah is not bad. Ampel (some call it Kampong Arab) has more choices and probably cheaper too. Make sure you haggle with the prices. But, be reasonable though.

Good hotel but a bit pricey

Guest Rating: 7.3

samuel T.

Singapore
Business Traveler
Date of Stay: 29 Apr 2009