Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel
nice breakfast, relaxing environment, and friendly staffs...
C, Singapore
|
|
Hotel Area:
Surabaya Center
|
|
Number of Rooms:
209
|
 |
Free Wi-Fi |
|
|
|
Search for other hotels
|
|
Check-in:
|
|
Check-out:
|
Nights:
|
|
|
|
Check Rates & Availability At This Hotel |
|
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
|
Sorry, there are no available rooms at the Novotel Surabaya Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
|
Arum C.
Couples
Indonesia,
November 24, 2012
|
Comfort and Wide Room (choose apartment 1 BR)
Apartment 1 BR is a good deal among another room type
8
this is my second time I stay with my boyfriend when he visits me on surabaya. everything is ok except for registration when I do check-in since they said there's some trouble with connection so she can't check my agoda status or so but fortunately prob is solved fast so I don't have to wait any longer. U should check straight to reservation at hotel about price n availability since I found soemtimes price from reservation is cheaper than this site.
Nightlife Tip:
near penthouse
|
|
Syahrir A.
Business travelers
Indonesia,
November 24, 2012
|
Luxury services with a competitive price
privacy, room service, design
7
|
|
Qomariah N.
Families with young children
Indonesia,
November 12, 2012
|
his hotel comfortable but air conditioning does not cool
Shopping Tip:
culinary tour
|
|
David F.
Couples
United States of America,
November 10, 2012
|
Great Hotel, wonderful staff including housekeeper
Air Condition, Clean, Housekeepers
9.3
Great hotel and a wonderful way to escape the heat of Indonesia. Very clean and the view was amazing. Housekeeper was very nice and friendly. Thank you so much!
|
|
Dr N.
Couples
India,
November 09, 2012
|
Lovely Hotel but with not many room amenities
Friendly Staff and good location
6.7
Overall, it was a good experience. Howwver, the room did not have many amenities. Even there was no fridge provided.
Nightlife Tip:
Not much of a nightlife around.
|
|
David P.
Solo travelers
United States of America,
November 05, 2012
|
excellent value for money
very comfortable hotel at a reasonable price
9.7
Probably the best place to stay in Surabaya: very reasonably priced rates, comfortable room, quiet location, very good service, and a restaurant that serves good food.
Shopping Tip:
The souvenir stall in the hotel arcade offers appealing craftware that reflects aspects of Javanese culture, esp'lly with regard to fabrics such as batik designs.
|
|
Hong I.
Couples
Indonesia,
October 29, 2012
|
saya suka menginap di hotel novotel, dan saya sering menginap di hotel tersebut. saya mencari suasana resort untuk refreshing.
Sightseeing/Attractions Tip:
anda ingin tinggal di suasana resort di surabaya, hotel novotel bisa menjadi pilihan anda.
|
|
Dean M.
Couples
Australia,
October 24, 2012
|
Nice big room with great restaurant
Big rooms, great restaurant
9
Only stayed here for one night and the room was more than what we needed.
The room was big and clean with modern amenities, dvd player included.
If spending more time here I would have liked to have used the hotel's big pool, set in a very nice garden area.
Staff, both at reception and at the restaurant.
The rstaurant for dinner was a great buffet and a la carte was available if that's what you wanted.
At breakfast all bases were covered.
|
|
Yuanita S.
Business travelers
Indonesia,
October 24, 2012
|
Its a value for money when you have business trip. Great swimming pool though. Not so friendly staff
|
|
Christian W.
Families with young children
Indonesia,
October 21, 2012
|
Nice hotel with a great pool and play ground
The pool and the garden is amazing
8
staying with my family and kid so love about the pool
|
Simply enter your travel dates in our search box and see what extra discounts are available, in addition to our everyday lowest guaranteed prices.
| | Get 4-7% back on every booking |
| | Points added automatically |
| | Save money on future bookings |
New DOUBLE and TRIPLE points promotions! more information
Customer Support
Customer Reviews - Novotel Surabaya Hotel, Surabaya
- "Lovely hotel and service with a smile" - staff were very helpful, and the hotel was very clean and go
- A hotel to relax - employees are well-trained, breakfast is nice, big pool, and
- A quite convenient hotel - it's a quite old hotel but fortunately located not far from
- as good as advertised - the hotel is located within 30 minutes from juanda airport.
- Avoid it if you can - We have booked 2 rooms, one with king size and one with twin
- Big hotel with great swimming pool - Novotel Surabaya is a big, well maintained hotel that offers
- Character hotel but showing it's age - Fine looking hotel but seems that only a limited selection o
- City Resort - Nice locations, relaxing atmosphere. It was a shame I was on
- Comfort and Wide Room (choose apartment 1 BR) - this is my second time I stay with my boyfriend when he visi
- Comfortable and good location - Lovely room and good location, located in the heart of the c
- Good hotel but noisy during renovation - Overall would be a good hotel but staying during their renov
- Good Hotel With Several Lows - The Hotel has good lobby and good customer service. The roo
- good location - highly recommended, it was a pleasant stay for me.
- Good value for money - good value for money, good breakfast choices, nice pool and
- Great hotel for great value - had an excellent stay at novotel. got the newly renovated ro
- Great value for money -
- lovely hotel and excellent service - we had a really pleasant stay and the kids were very happy .
- Lovely hotel for couple in love - Pleasant stay in the hotel. It is worth more than money I sp
- Lovely hotel, I would stay there again. Staff very - Very good value for money. Staff very helpful and friendly.
- Lovely Hotel - Place is far from city, but the area is quite and view is go
- Lovely resort hotel in big city - Generally i'm satisfied with hotel novotel surabaya, great s
- Low standards. Environment nice. service low. - stayed 1 night. expected much more. service is very poor. no
- Nice and helpful staff - Over all its a pleasant hotel to stay,those who want piece o
- Nice Hotel and good location - My children had a wonderful time staying at the hotel.
- Nice hotel with a great pool and play ground - staying with my family and kid so love about the pool
- Nice hotel, clean and big room - the rooms are spacious, clean and comfortable to stay with f
- Nice Hotel, great pool. - it is a nice hotel. clean room, good room service, extra fri
- Nice hotel - i like the room, but i wasted my time to checked in. there w
- nice place to relax - nice room, nice view and i want to go there again!
- Nice pool - nice hotel quiet location good restaurant excellent english
- Novotel Surabaya Hotel - The hotel is getting old . The pool is very large and a goo
- Novotel Surabaya, 2 to 4 May 2009 - The hotel itself is pretty good. The staff are probably the
- old buidling,room&facilities, not value for money - the room were old and dirty,i dun dare to walk on the dirty
- Oldie and Moldy - After two nights you want to sweep the place to clear out he
- Romantic hotel and feel safe inside - we are stay in novotel hotel surabaya in our first time. bot
- short and sweet.... - everything was fine except that the pillows in my room, was
- super spacy room - great hotel, staff helping and everything is fine
i love th
- Unsatisfied - Several points that need to be work on:
1. Bad Internet Co
- Very bad customer service - I will not considering this hotel in the future for any kind
- very good ,user friendly,staff helpful - well kept room ,great hotel to stay ,rooms service prompt a
- Very Nice and good environtmently base hotel - the hotel lies on the very large area, clean, green and cove
- Very Nice Stay -
NY-AGWEB-3203
|