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Very good 7.4
Based on 1585 reviews

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Very good



based on 1585 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.2
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Duc H. from Vietnam
Business travelers
Stayed 3 nights in August 2014
Nice swimming pool & Relaxation place
Food - Swimming pool - room rate
Its good to be back in future.
Reviewed August 28, 2014

nikolas C. from Indonesia
Groups
Stayed one night in August 2014
nice recommended hotel
good facilities, clean, great service
Very nice and recommended hotel. Good location too
Reviewed August 28, 2014

julia S. from Indonesia
Families with young children
Stayed one night in June 2014
god location
good location, quiet and easy to go to the city
booked several time at Novotel Surabaya. the room is not so clean now, maybe i got the old building but thats okay since only stay 1 nite to attend the wedding party
Reviewed August 23, 2014

Lo M. from Hong Kong
Families with older children
Stayed 2 nights in February 2014
swimming pool
swimming pool
swimming pool is the best part of this hotel, the shower is not the good
Reviewed August 20, 2014

Nigel C. from New Zealand
Couples
Stayed one night in August 2014
The Good and the Bad
Very helpful staff, free shuttle to shopping mall, nice food
The apartments provide a lot of space but ours was in need of renovation. The staff were very helpful, the grounds are pleasant and the free shuttle to the Grand City Mall very useful. Breakfast was shambolic with insufficient staff and space.
Reviewed August 19, 2014

Dominic F. from Switzerland
Families with young children
Stayed one night in June 2014
Short stay
big room, location, price
Reviewed August 19, 2014

Reza N. from Indonesia
Business travelers
Stayed one night in August 2014
value for money
big room, comfort bed, nice pool
stay in 1 bedroom apartment, room was very big but furniture looks very tired. Overall price paid is suitable for the room. Will come again
Reviewed August 13, 2014

Dicky P. from Indonesia
Families with young children
Stayed one night in July 2014
Nice Hotel, Beautiful garden view
Clean Room, Nice Garden View
It was nice hotel with friendly staffs. First, I was given room with garden view on the first floor. But when I asked whether it is possible to get room with pool view, they said it is ok with the same price :-). So, it was good service for us.
Reviewed August 04, 2014

Good E. from Indonesia
Business travelers
Stayed 2 nights in May 2014
the hotel is very good, strategic place, worker fr
the hotel is very good, strategic place, worker friendly, the rooms are good
the hotel is very good, strategic place, worker friendly, the rooms are good
Reviewed July 31, 2014

Ruth M. from Indonesia
Business travelers
Stayed one night in May 2014
As Ussual - alway good
Food, location, room
Reviewed July 31, 2014