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Very good 7.4
Based on 1585 reviews

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Very good

based on 1585 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.2
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achyat T.
May 17, 2016
Week end in surabaya
novotel hotel has several times been my choice to stay in Surabaya, not least because the atmosphere of the pool is fun for the kids. only now it is not as clean as it used to be.

Balaji V.
May 10, 2016
Not so great - not the usual Novotel quality
Check in process took forever. Long queues at Chekin. Basic facilities. Nothing fancy. Dont expect too much.

Paramita J.
May 09, 2016
Good location good room but service not good

Ludi L.
May 08, 2016
We will not stay here no more
The room was old n dirty. The staff especially housekeeping was disappointing.

May 07, 2016
good hotel
reasonable and confortable

mohd M.
May 05, 2016
room is so spacious
food, location, staff everything is awesome

Laniawaty V.
May 05, 2016
Good family holiday
We had fun swimming there

yoseph J.
May 04, 2016
Nice and comfy hotel
I booked this room with my wife (newlyweds) it is comfy and great for relaxation. Nice one

yoseph J.
May 04, 2016
Nice thematic hotel
Part of Accor group with its great standard. Nice for relaxation with nature theme

yoseph J.
May 04, 2016
Nice place to stay
The chain hotel has its own great standard. It's nice if you like nature theme in the Centre if the city