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Very good 7.5
Based on 1559 reviews

Recent customer comments

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Very good



based on 1559 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.2

LUCIANA Y.
Indonesia
March 13, 2016
Awesome
Facilities and comfortness are undoubtable

Leonard A.
Indonesia
March 12, 2016
Could use some renovations, good breakfast
Stains and dull on bedding sets and towels, ants around minibar, stains in the bathroom wall and glass, in addition to a leaking toilet. The front desk was kind enough to change to another room. Much better room, but still same thing on the stains and dull bedding sets and towels. Good breakfast though... transportation was easy to find to get to the airport.

Rini S.
Indonesia
March 08, 2016
Perfect
Good and perfect

Rini S.
Indonesia
March 06, 2016
Good
Perfect for business trip

Rahmi A.
Indonesia
March 01, 2016
always the best choice to stay here
comfortable, good food, good scenery
It was always relaxing

Andreas N.
Indonesia
February 23, 2016
felt like a resort inside
great location, almost felt like it wasn't in the middle of one big city like Surabaya, the surrounding is quite like a resort. however the breakfast need improvement both taste and variety. thanks

Nurul S.
Singapore
February 10, 2016
Good for one night stay
Room is big, there's a basement room for 2 bedroom suite (which is quite cool). Ambiance is very relaxing

wiwik S.
Indonesia
February 09, 2016
i often stayed at novotel...but the swiming pool is dirty now...
Need improvement

Rizki P.
Indonesia
February 06, 2016
Great place to leisure
facilities, atmosphere, big room
was a good time and will be back for next trip

TIUR I.
Australia
January 31, 2016
Satisfying
Bed, interior and bathroom
Very nice