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Very good 7.4
Based on 1585 reviews

Recent customer comments

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Very good



based on 1585 reviews
  • Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for money 7.5
  • Food/Dining 7.2

Andreas N.
Indonesia
February 23, 2016
felt like a resort inside
great location, almost felt like it wasn't in the middle of one big city like Surabaya, the surrounding is quite like a resort. however the breakfast need improvement both taste and variety. thanks

Nurul S.
Singapore
February 10, 2016
Good for one night stay
Room is big, there's a basement room for 2 bedroom suite (which is quite cool). Ambiance is very relaxing

wiwik S.
Indonesia
February 09, 2016
i often stayed at novotel...but the swiming pool is dirty now...
Need improvement

Rizki P.
Indonesia
February 06, 2016
Great place to leisure
facilities, atmosphere, big room
was a good time and will be back for next trip

TIUR I.
Australia
January 31, 2016
Satisfying
Bed, interior and bathroom
Very nice

wahyu P.
Indonesia
January 29, 2016
I love the bathtub
love the room so much and the bathtub off course

Ruth M.
Indonesia
January 28, 2016
good
location, food, clean

yuni K.
Indonesia
January 22, 2016
good
poll view, garden
i request the pool view but i got the garden view, but its ok even those room looked smaller. another was really fine

QIN L.
China
January 13, 2016
good
good for breakfast envirement and suitable,room is big

eran P.
Indonesia
January 04, 2016
Cozy place in Surabaya city
It is very close to the central of the city. It has a spacious room. I check in at night time yet it was high season , but even the security guy is so helpful. Nice garden, swimming pool and gym.