Join    My Account   

Add Bookmark    Refer a Friend

HotelsReviewsRewardsSpecial Offers24/7 Help
You are here : HomeWorldAsiaIndonesiaSurabayaNovotel Surabaya Hotel Reviews
Novotel Surabaya Hotel Surabaya

Novotel Surabaya Hotel Surabaya Reviews


Rating: Star

Number of rooms: 266

Location: Surabaya

Address: jl. ngagel 173-175 surabaya 60246 indonesia, Surabaya, Indonesia

Favorite  Add to My Short List

Customer Reviews

Little oasis in the middle of town Guest Rating: 3.8

INDRA P.

Indonesia
Business Traveler
Date of Stay: 18 Apr 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

The hotel staff is very helpful, but it seems they never get booking from Agoda, so my booking seems difficult to find. They have to contact headquarters (not sure whether Jakarta or Paris), to make sure about my booking. But while they made the confirmation they have prepared my room. Unfortunately at that time the hotel is a bit full booked, and I got the non-smokers room that close to train railway. But I can still rest quite well.

  • Hotel Feature Tip : Guests that looking for total trainquility can request rooms that are close to the lobby.

Novotel Surabaya Guest Rating: 4.7

Fransiska T.

Indonesia
Business Traveler
Date of Stay: 13 Mar 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

I would definitely stay here again.

Oldie and Moldy Guest Rating: 2.7

Brian H.

United States of America
Business Traveler
Date of Stay: 10 Mar 2008

Value for Money:RateMoney

Location:RateLocation

Staff Performance:RateStaff

Hotel Condition/Cleanliness:RateConditions

Room Comfort/Standard:RateStandard

Food/Dining:RateFood

After two nights you want to sweep the place to clear out he cobwebs. It's OK for a night or two on business if you're not particular about how the rooms smells. Novotel and Accor can do better!

  • Shopping Tip : A quick walk or ride away is a big Carrefour hypermart where you can stock up on extra fresh food, wine and liquor, and traveler's needs.


3 Reviews
Best hotel site in Asia TravelMole award 2008
agoda rewards

1Earn points automatically, worth 4-7% of your room price.
2Use your points anytime to save on future bookings.
more information
Live Customer Support