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nice breakfast, relaxing environment, and friendly staffs...
C, Singapore
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Hotel Area:
Surabaya Center
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Number of Rooms:
209
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Novotel Surabaya Hotel for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Meirina H.
Groups
Indonesia,
April 14, 2013
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confort hotel
clean, good places, good view
7.3
i love to stay here, very recomended for family.
if your children wanna ride ahorse , you can ask the tour guide at there
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Marsya A.
Groups
Indonesia,
April 06, 2013
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nice but needs improvements
sophisticated minimalist room design, beautiful view and access directly to swimming pool right from balcony, good and fast service from hotel staffs.however, room needs more cleaning esp in bathroom
7.3
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Gee C.
Groups
Malaysia,
March 28, 2013
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Good for a family to stay with nice swimming pool.
food, helpful staffs and swimming pool
7.3
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Louisa J.
Groups
Indonesia,
February 17, 2013
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Good location and lovely hotel
6
Love to stay in this hotel. Actually I stay in Surabaya , and I need to relax but don't have enough time to go holiday. And view from my room was a lovely one. Perfect night .
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Hans L.
Groups
Indonesia,
February 16, 2013
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Nice hotel but bad jacuzzi
The room was nice with a great atmospher
5.7
well i like the hotel atmosphere it was comforting but the location is quite remote.
it's newly renovated too but it's a shame that the room don't have a bathtube.
n the worst is the not so clean jacuzzi.
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Dyah A.
Groups
Indonesia,
December 07, 2012
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Lovely hotel and excellent service
swimming pool, location and service
9.3
i love to stay at novotel. lovely service and good hotel. the room is a little bit older but it clean. the staff is friendly and helpfull. the location is good, near carrefour and taxi is easy to find.
Hotel Feature Tip:
lovely swimming pool, the design is likely resort
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Rani W.
Groups
Indonesia,
September 27, 2012
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nightmare on 8 am
the food on the restaurant was great
5.7
late check in 00.30am(with notice)and wait around 45 min to get the room,we got new renovation room full of mosquito,we manage to sleep by 4am, but 8am they start to drill and bang bang the room next to,after complain they manage to stop it, and we carry on the sleep,and get lunch in the restaurant, the hotel give compensation of the morning noise with free transport to the airport.
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Ml F.
Groups
Indonesia,
September 22, 2012
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Hotel dan layanan yang bagus disertai senyman
7.3
Resort di tengah kota. Anda bagaikan liburan setelah penat seharian di keramaian kota surabaya. Saya recommended hotel ini akan tetapi pelayanan check in sangat lama mungkin karena kesiapan dari kamar. Kamar nya cukup besar. Dan fasilitas hotel yang banyak. Cocok apabila menginap dengan keluarga dan anak kecil.
Nightlife Tip:
Dekat dengan penthouse night club
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Shelvy L.
Groups
Indonesia,
June 23, 2012
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great hotel with good service
7.3
really nice hotel with good environment, but i dont know why there was lot of mosquitos in my room.. but over all, i still love novotel..
Nightlife Tip:
if you dont want to go out, you can take your dinner at novotel. foods are delicious, the view is very very romantic and nice!
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Rachmi L.
Groups
Indonesia,
June 19, 2012
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for practical, clean and modern space of a room
the restaurant staff are friendly, attentive, room is modern, clean, pool and garden view, and practical
7.7
tings are great except i did not dress nice (after taking a train) need effort to get service at early arrival, required different/ additional step,
finally get upgrade! and was very useful, for a morning meeting, the telephone often did not get picked up, when i call from outside.
Hotel Feature Tip:
modern room, clean
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Customer Support
Customer Reviews - Novotel Surabaya Hotel, Surabaya
- "Lovely hotel and service with a smile" - staff were very helpful, and the hotel was very clean and go
- A hotel to relax - employees are well-trained, breakfast is nice, big pool, and
- A quite convenient hotel - it's a quite old hotel but fortunately located not far from
- as good as advertised - the hotel is located within 30 minutes from juanda airport.
- Avoid it if you can - We have booked 2 rooms, one with king size and one with twin
- Big hotel with great swimming pool - Novotel Surabaya is a big, well maintained hotel that offers
- Character hotel but showing it's age - Fine looking hotel but seems that only a limited selection o
- City Resort - Nice locations, relaxing atmosphere. It was a shame I was on
- Comfort and Wide Room (choose apartment 1 BR) - this is my second time I stay with my boyfriend when he visi
- Comfortable and good location - Lovely room and good location, located in the heart of the c
- Good hotel but noisy during renovation - Overall would be a good hotel but staying during their renov
- Good Hotel With Several Lows - The Hotel has good lobby and good customer service. The roo
- good location - highly recommended, it was a pleasant stay for me.
- Good value for money - good value for money, good breakfast choices, nice pool and
- Great hotel for great value - had an excellent stay at novotel. got the newly renovated ro
- Great value for money -
- lovely hotel and excellent service - we had a really pleasant stay and the kids were very happy .
- Lovely hotel for couple in love - Pleasant stay in the hotel. It is worth more than money I sp
- Lovely hotel, I would stay there again. Staff very - Very good value for money. Staff very helpful and friendly.
- Lovely Hotel - Place is far from city, but the area is quite and view is go
- Lovely resort hotel in big city - Generally i'm satisfied with hotel novotel surabaya, great s
- Low standards. Environment nice. service low. - stayed 1 night. expected much more. service is very poor. no
- Nice and helpful staff - Over all its a pleasant hotel to stay,those who want piece o
- Nice Hotel and good location - My children had a wonderful time staying at the hotel.
- Nice hotel with a great pool and play ground - staying with my family and kid so love about the pool
- Nice hotel, clean and big room - the rooms are spacious, clean and comfortable to stay with f
- Nice Hotel, great pool. - it is a nice hotel. clean room, good room service, extra fri
- Nice hotel - i like the room, but i wasted my time to checked in. there w
- nice place to relax - nice room, nice view and i want to go there again!
- Nice pool - nice hotel quiet location good restaurant excellent english
- Novotel Surabaya Hotel - The hotel is getting old . The pool is very large and a goo
- Novotel Surabaya, 2 to 4 May 2009 - The hotel itself is pretty good. The staff are probably the
- old buidling,room&facilities, not value for money - the room were old and dirty,i dun dare to walk on the dirty
- Oldie and Moldy - After two nights you want to sweep the place to clear out he
- Romantic hotel and feel safe inside - we are stay in novotel hotel surabaya in our first time. bot
- short and sweet.... - everything was fine except that the pillows in my room, was
- super spacy room - great hotel, staff helping and everything is fine
i love th
- Unsatisfied - Several points that need to be work on:
1. Bad Internet Co
- Very bad customer service - I will not considering this hotel in the future for any kind
- very good ,user friendly,staff helpful - well kept room ,great hotel to stay ,rooms service prompt a
- Very Nice and good environtmently base hotel - the hotel lies on the very large area, clean, green and cove
- Very Nice Stay -
NY-AGWEB-3204
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