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Very good 7.5
Based on 1555 reviews

Agoda Verified Reviews

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Very good

based on 1555 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.5
  • Location 7.3
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.5
  • Food/Dining 7.2

6.4 anthony W.
May 21, 2016
Old hotel
I stayed at the apartment. It was pretty old and really need some renovation

5.6 Quinny A.
May 19, 2016

7.6 achyat T.
May 17, 2016
Week end in surabaya
novotel hotel has several times been my choice to stay in Surabaya, not least because the atmosphere of the pool is fun for the kids. only now it is not as clean as it used to be.

5.6 Balaji V.
May 10, 2016
Not so great - not the usual Novotel quality
Check in process took forever. Long queues at Chekin. Basic facilities. Nothing fancy. Dont expect too much.

8 Paramita J.
May 09, 2016
Good location good room but service not good

4.4 Ludi L.
May 08, 2016
We will not stay here no more
The room was old n dirty. The staff especially housekeeping was disappointing.

8.8 SHIN H.
May 07, 2016
good hotel
reasonable and confortable

9.2 mohd M.
May 05, 2016
room is so spacious
food, location, staff everything is awesome

7.2 Laniawaty V.
May 05, 2016
Good family holiday
We had fun swimming there

8.8 yoseph J.
May 04, 2016
Nice and comfy hotel
I booked this room with my wife (newlyweds) it is comfy and great for relaxation. Nice one