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Verified traveler reviews

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Very good

based on 196 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 4.8
  • Location 7.2
  • Room Comfort/Standard 7.3
  • Service 7.4
  • Value for Money 8.2
  • Food/Dining 5.4
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hendrik S.
February 28, 2015
water problem
friendly staff, cleaness, near to shopping mall
Overall the hotel is good, but the problem is only showering water thats very annoying. When I took a bath, sometimes the water was too small showering, sometimes no water at all and also the water heater, somestimes the water was very hot and sometimes no hot at all and makes me cold so much.

Sufie S.
February 15, 2015
You get what you pay
Location, Air Cond
For a place to sleep at night, no problem. The location is good. The rooms aren't divided by brick walls, so it's really annoying when people in other rooms open or close their door. Especially when they keep on bumping their stuff/backpacks on the wall. Btw, no need to lock the door...coz the windows can be opened easily from outside :(

Mas N.
February 05, 2015

Truc N.
January 19, 2015
Smelly room
good location
the room was so smelly

January 15, 2015
good location for stay
good location, fast wifi, near night life in surabaya centre
nice place for backpack traveller

rizka P.
January 07, 2015
nice comfort room
helfull staff
the room is not big but its nice, the bathroom was clean and the staff are really helpfull.

onny S.
January 07, 2015
decent homestay
helpful staff, near a good mall
the homestay would be closed ard 11 / 12 o'clock every night, I assume for safety. I knocked and pressed their bell, and opened quite fast.

Fransiska T.
December 01, 2014
Good choice for short trip
value for money, near ciputra mall, wifi access 24hrs
actually i will really enjoy my stay if the other guest didn't littering in toilet, the first day i came, i found the bathroom was very clean, but when the others guest join for the next day, the bathroom became dirty (non-flushed pee over and over), cigarrete's butt on wastafel. Maybe the staffs should pay more attention for dividing smoking guest with non smoking guest at different level floor, or you can say, male and female at different floor, because you know, this is shared bathroom, please keep it convenient a possible, the homestay is a bit far from the main road, but the others things was good, the staffs very friendly, my room was very clean, wifi access 24hrs, no problem at all, just about the bathroom. keep up the good work and thanks for considering my opinion.

November 27, 2014
Stay at Providence Homestay
Value for money..staff is very is just nice
I'm satisfied with the hotel services...even the staff is very helpful with the information needed. The rate for the room is also affordable for a travellers like me

Ming L.
November 14, 2014
Lovely stay
Price, location and staff