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Recent customer comments

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based on 327 reviews
  • Hotel Condition/Cleanliness 5.2
  • Facilities 5.4
  • Location 7.9
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 5.9
  • Food/Dining 5.8

August 23, 2015
Convenient & Good Stay
Comfortable , Convenience, Cleanliness
The hotel was a standard business hotel. Comfortable and clean. Convenient as it is stone throw away from the Gubeng Train Station if you are traveling Java by the train the next morning. It is also just a few minutes walk to Plaza Surabaya which houses a myriad variety of F&B outlets. It is also quite near to several other attractions, which we didn't have chance to explore. We had a very good night's rest there.

stefen M.
August 06, 2015
unfortunately i dont like deluxe room,,
i like the hotel location..deluxe business room are good..the staff are kindly
i have a very good experience stay at the sahid surabaya

muhammad H.
August 02, 2015
My business trip
Firstly the location secondly the room comfort thirdly the bef
Comfortable but all the equipment is old fashioned

novy W.
August 01, 2015
good design
he breakfast buffet was good Rooms were clean and simple

Lim E.
July 24, 2015
old and not well maintained
good location
There is an old hotel and they doesnt maintained well. Poor cleanliness.

Nani P.
July 22, 2015
Please renovate of change a few furniture.
Comfortable bed, good service, fast check in and out

Lim E.
July 17, 2015
Bad experience
The breakfast was good enough.
I'm travelling with families with young children, the location of the hotel is good, but the condition was bad. Bathroom and the room condition was very dirty.Very disapointed to visit this hotel.

Mohammad W.
July 13, 2015
1 night
strategic location
I just transit from Jakarta and I feel comfort in this hotel.

June 28, 2015
Good Hotel
Food, Location, Staff Performance
I am very enjoy.

novy W.
June 20, 2015
good design
The hotel location was fantastic. The facilities were great