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Recent customer comments

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Good



based on 328 reviews
  • Hotel Condition/Cleanliness 5.2
  • Facilities 5.3
  • Location 7.9
  • Room Comfort/Standard 6.1
  • Service 5.8
  • Value for Money 5.9
  • Food/Dining 5.8

kriskuarto T.
Indonesia
December 24, 2015
Location
Location location location
It was okay

endang W.
Indonesia
December 23, 2015
Need renovation on room
Good location n Large room

sri S.
Indonesia
December 20, 2015
seems because properties and premises old ones and
i like the interior it's comfortable
the only things i dont like its premises they have to changes especially bed its so smelly and also looks like they don't changes

redi W.
Indonesia
December 06, 2015
Good value. Very close with train station
.
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simon E.
United Kingdom
November 26, 2015
Nice week in Surabaya
Location, location, location.
Hotel was a great base for out visit to Surabaya. Room and staff were fine; a bit disappointed with the breakfast buffet and on the last couple of days we ate outside the hotel in the morning. Very good value for money

Bagus W.
Indonesia
November 26, 2015
located in strategic place, poor maintenance
Located in the strategic place
Bad Plumbing, not clean

agus H.
Indonesia
November 24, 2015
The hotel's condition was like a bit abandoned.
Food service, hotel's lobby & dining room
I feel a bit creepy, because so many things in the hotel's rooms are not in a good condition. So many plague on the bathroom walls. The curtain at bathroom is not long enough to block the water in order to make the floor dry. Also you need to do something to decrease the sound level of the trains. It's really noisy and bothering. I cannot sleep because of it.

Agnes M.
Indonesia
November 15, 2015
Old style
The service and the lobby was nice
the room design was very old and need some improvement especially the toilet area

Hatem A.
Saudi Arabia
November 10, 2015
Old hotel @ perfect location
Location
Not that much comfortable

Zulfi B.
Indonesia
October 19, 2015
Good Location
Location, Value for Money, Good food