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Shangri-La Hotel

Jl. Mayjend Sungkono 120 , Mayjen Sungkono, Surabaya, Indonesia (Show on map)

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Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Hotel Interior Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Hotel Interior Shangri-La Hotel Surabaya - Guest Room Shangri-La Hotel Surabaya - Ballroom Shangri-La Hotel Surabaya - Restaurant Shangri-La Hotel Surabaya - Fitness Room Shangri-La Hotel Surabaya - Recreational Facilities Shangri-La Hotel Surabaya - Hotel Exterior Shangri-La Hotel Surabaya - Hotel Exterior
Hotel Area: Mayjen Sungkono Number of Rooms: 368
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
144 reviews

Value for Money
7.8
Location
8.2
Staff Performance
8.4
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.8
Food/Dining
8.3
All reviews (144)
Rakawih D. Couples Brunei Darussalam, December 19, 2012
Lovely hotel with a smile..

it has a good spa facilities..The live band performance at Desperado club was good..Very entertaining performance.
8.7
It was a short stay though but we felt comfortable and the room was reasonably big and cosy..
Hotel Feature Tip: sigh seeing within the city old mosques..
Shyam S. Solo travelers India, December 12, 2012
Nice Hotel

Food, Room Space
7.3
Nice Peaceful, place to stay for few nights, would go back any time.
Levina D. Families with older children Indonesia, November 25, 2012
Our favourite 5 stars hotel in town

restaurants, swimming pool
6
with point rewards i got from agoda, i stayed at this hotel for free.. especially it was my little son's birthday, so he was really happy with it.. the swimming pool is quite big, the ambience was good, and we went to some big malls that were not that far from the hotel..
Restaurant Tip: try Jamoo, the restaurant inside of this hotel, where you can find a lot kind of food.
Kang S. Business travelers Indonesia, November 23, 2012
One of the most prestigious hotel in Surabya

Great service, complete facility
9
Great service. I've been stayed here for two days and my room has been upgrade because of high occupancy that day.
Kang S. Business travelers Indonesia, November 22, 2012
Prestigious hotel with great service

Great service, complete facility
9.3
Great service. I've been stayed here for two days and my room has been upgrade because of high occupancy that day.
Kang S. Business travelers Indonesia, November 22, 2012
Lovely hotel and sefvice with a smile

Great service, great food, complete facility
9.3
Great service. I've been stayed here for two days and my room has been upgrade because of high occupancy that day.
Levina D. Couples Indonesia, November 17, 2012
One of the best hotels in town

Nice restaurants inside, nice room, good location
7
This hotel might be one of the best hotels in town.. Located in a big street where you can find some malls and restaurants around. Last time i stayed at Executive King Room. The room was big enough, with big windows facing the pool area. Overall i didnt have any problem, but only i found so many dusts on my bed. It was like no one had stayed there for few months.
Shopping Tip: Ciputra World is just few minutes from the hotel, it's the latest mall in town. You can find some restaurants, cafes, and branded stores there.
Ratna H. Business travelers Indonesia, November 10, 2012
Lovely hotel and full of service

classic hotel
10
nice staying in this hotel. it's beautiful hotel for couple.
Nightlife Tip: you don't have to go out for fun. the hotel has a lounge, bar, and pub.
Sayiid H. Families with older children Indonesia, November 09, 2012
Layanan yg sangat baik

Makan pagi yg beraneka ragam
9.3
Senyuman para karyawan sangat membuat seperti tinggal dirumah sendiri
Hotel Feature Tip: Sangat strategis untuk bisnis
Ivonne G. Solo travelers Indonesia, November 03, 2012
Great hotel with great service

Great service
9.7
Stayed here during my recent visit to surabaya. Overall the hotel was great, clean and well-groomed. Will recommend this hotel to friends and relatives whenever they are visiting the city.

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