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Excellent 8.4
Based on 1093 reviews

Recent customer comments

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Excellent



based on 1093 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.6
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 8.0

JOSAHERA T. from Indonesia
Business travelers
Stayed one night in April 2016
Great
Great
Reviewed April 28, 2016

samihah S. from Indonesia
Business travelers
Stayed one night in April 2016
Great location
Next shoping mall
Reviewed April 17, 2016

LIM R. from Singapore
Business travelers
Stayed 2 nights in April 2016
Customers' Point Of Views
How I wish further improvements could be made. (1) All taps to be fixed with Mixer taps in the bathroom for ease of operation. (2) Extra power point & internet connection must be standard features this day to cater for biz usage. (3) All rooms should come with breakfast with an opt out request that determines the different in tariff charged for the different types of room.
Reviewed April 16, 2016

Amalia L. from Indonesia
Business travelers
Stayed one night in April 2016
Since the last 2 months, I always travel to Suraba
See above
Reviewed April 13, 2016

Sushil D. from India
Business travelers
Stayed one night in April 2016
Good
All good
Reviewed April 12, 2016

Boon N. from Singapore
Business travelers
Stayed 2 nights in April 2016
Restaurant Management
Staff are friendly, attentive and helpful...
Reviewed April 09, 2016

AGUS S. from Indonesia
Families with young children
Stayed one night in April 2016
.
.
Reviewed April 07, 2016

Syed M. from Malaysia
Business travelers
Stayed 2 nights in March 2016
Good
Good
Reviewed April 06, 2016

I W. from Indonesia
Business travelers
Stayed one night in September 2015
Great Hotel
nice for business and shopping
Reviewed March 26, 2016

Tan K. from Singapore
Business travelers
Stayed 5 nights in November 2015
Business travelers friendly
Location, friendly staffs & comfort
Was there during their hotel facelift construction and was given a room facing the construction area. Feedback to hotel front-desk and I was transferred immediately to another room away from the noisy construction works. Overall, its a business travelers friendly hotel, but weekends can be a little over crowded with families holiday makers though.
Reviewed March 24, 2016