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Sheraton Surabaya Hotel & Towers

Jalan Embong Malang 25-31, Surabaya Center, Surabaya, Indonesia (Show on map)

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel Interior Sheraton Surabaya Hotel & Towers Surabaya - Guest Room Sheraton Surabaya Hotel & Towers Surabaya - Hotel Interior Sheraton Surabaya Hotel & Towers Surabaya - Lobby Area Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Room Sheraton Surabaya Hotel & Towers Surabaya - Premium Room Sheraton Surabaya Hotel & Towers Surabaya - Club Room Sheraton Surabaya Hotel & Towers Surabaya - Club Lounge Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Entrance Sheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo Dining Sheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese Restaurant Sheraton Surabaya Hotel & Towers Surabaya - Deluxe Suite Sheraton Surabaya Hotel & Towers Surabaya - Executive Suite Sheraton Surabaya Hotel & Towers Surabaya - Bathroom Sheraton Surabaya Hotel & Towers Surabaya - Swimming Pool Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Fitness
Sheraton Surabaya Hotel & Towers Surabaya - Kawi Lounge Sheraton Surabaya Hotel & Towers Surabaya - Sheraton Ballroom Sheraton Surabaya Hotel & Towers Surabaya - Sriwijaya Boardroom Sheraton Surabaya Hotel & Towers Surabaya - Golf Course
Hotel Area: Surabaya Center Number of Rooms: 348
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
129 reviews

Value for Money
7.8
Location
9.3
Staff Performance
8.5
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.6
Food/Dining
8.1
All reviews (129)
Untung H. Families with older children Indonesia, January 27, 2013
Lovely grand hotel

Attached to oneof the largest shopping centre in sby
8
Short but pleasant stay over the weekend. Warm and responsive staffs
Larry P. Solo travelers Australia, January 25, 2013
Great location

Nice rooms
9.7
I always enjoy my stays here, will be back soon. The service and hotel is great. I recomend this place for any traveler
Suzuki Y. Families with young children Japan, January 25, 2013
Great location, Excellent Service

Near Shopping Mall
10
We could go through directly from Hotel to Shopping Mall which is the biggest in Surabya, even rainy day, without getting wet.Room Rate is reasonable and hospitality is beyond my expectations.I would like to stay again in my next visit.
Shopping Tip: good for shopping
Sabar S. Business travelers Indonesia, January 23, 2013
Good hotel with good service

close to shopping mall
8.3
Good hotel with good service close to shopping mall
Helmy J. Business travelers Indonesia, January 22, 2013
Great location but old hotel

Great customer service
7.7
the hotel location is great since it is located next to the shopping malls in surabaya. you can find food very easy and you can meet your business partner within walking distance with convenience access to the shopping malls. it is located in the heart of surabaya. the staffs are excellent, but the unfortunately the hotel is quite old.
Tony S. Families with young children Indonesia, January 20, 2013
best hotel @ great location

Great Location
8
the hotel room is very nice and clean. front office services also good. hotel location just next to the biggest shopping mall in town. the problem only this hotel has no parking area, most of vehicle parked at lobby area and make the lobby very crowded specially while raining time.
Kwee Y. Families with older children Indonesia, January 19, 2013
A 5 stars hotel with good location

Connected to Tunjungan Plaza mall and high standards
9.3
There is not much to say about this hotel. It is indeed a 5-stars hotel where all what you are expected of it meet. Friendly and helpful staffs, good security, clean, spacious, comfortable. I have no complain whatsoever. What stands out more compared to other 5-stars hotel in Surabaya is that the hotel is connected to one of the biggest nall in Surabaya, the Tunjungan Plaza mall. It is very convenient. Everything you might need is only at walking distance.
Tryharto S. Solo travelers Indonesia, January 15, 2013
Great Hotel

Good Access
9
near with tp mall one of the most exlusive mall in surabaya
Shopping Tip: Go To TP 4 across the lobby !
Robert T. Business travelers Indonesia, January 14, 2013
excellent service

location
8.7
good hotel in a central location and ease of access to anywhere. Would definitely come back and stay here again.
Robert T. Business travelers Indonesia, January 13, 2013
Great Hotel in the heart of the city

location, service
9
Stayed here during a short business trip and enjoyed the stay here. Initially, I had booked for a non-smoking room, but because I had a late check-in, the hotel informed me that only smoking room was available and I was immediately upgraded to the next level up, what a pleasant surprise. Anyways, the hotel's location is perfect for the business traveller, it is right in the heart of the city and next to Tunjungan Plaza, where food and entertainment is readily next door. The rooms itself do need some refurbishment. The corridor's carpets and the toilets are quite run-down (for a five star establishment), but it was fine for a day's trip. Anyways, I will definitely stay again if I go to Surabaya for the next trip!

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Sheraton Surabaya Hotel & Towers Surabaya - Hotel ExteriorSheraton Surabaya Hotel & Towers Surabaya - Hotel InteriorSheraton Surabaya Hotel & Towers Surabaya - Guest RoomSheraton Surabaya Hotel & Towers Surabaya - Hotel InteriorSheraton Surabaya Hotel & Towers Surabaya - Lobby AreaSheraton Surabaya Hotel & Towers Surabaya - Deluxe RoomSheraton Surabaya Hotel & Towers Surabaya - Premium RoomSheraton Surabaya Hotel & Towers Surabaya - Club RoomSheraton Surabaya Hotel & Towers Surabaya - Club LoungeSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo EntranceSheraton Surabaya Hotel & Towers Surabaya - Kafe Bromo DiningSheraton Surabaya Hotel & Towers Surabaya - Lung Yuan Chinese RestaurantSheraton Surabaya Hotel & Towers Surabaya - Deluxe SuiteSheraton Surabaya Hotel & Towers Surabaya - Executive SuiteSheraton Surabaya Hotel & Towers Surabaya - BathroomSheraton Surabaya Hotel & Towers Surabaya - Swimming PoolSheraton Surabaya Hotel & Towers Surabaya - Sheraton FitnessSheraton Surabaya Hotel & Towers Surabaya - Kawi LoungeSheraton Surabaya Hotel & Towers Surabaya - Sheraton BallroomSheraton Surabaya Hotel & Towers Surabaya - Sriwijaya BoardroomSheraton Surabaya Hotel & Towers Surabaya - Golf Course

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