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Excellent 8.4
Based on 1077 reviews

Recent customer comments

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Excellent



based on 1077 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 9.1
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 8.0
  • Food/Dining 8.0

7.2 LIM R.
Singapore
April 16, 2016
Customers' Point Of Views
How I wish further improvements could be made. (1) All taps to be fixed with Mixer taps in the bathroom for ease of operation. (2) Extra power point & internet connection must be standard features this day to cater for biz usage. (3) All rooms should come with breakfast with an opt out request that determines the different in tariff charged for the different types of room.

10 Amalia L.
Indonesia
April 13, 2016
Since the last 2 months, I always travel to Suraba
See above

8.4 Sushil D.
India
April 12, 2016
Good
All good

10 Boon N.
Singapore
April 09, 2016
Restaurant Management
Staff are friendly, attentive and helpful...

10 AGUS S.
Indonesia
April 07, 2016
.
.

8 Syed M.
Malaysia
April 06, 2016
Good
Good

10 I W.
Indonesia
March 26, 2016
Great Hotel
nice for business and shopping

8.3 Tan K.
Singapore
March 24, 2016
Business travelers friendly
Location, friendly staffs & comfort
Was there during their hotel facelift construction and was given a room facing the construction area. Feedback to hotel front-desk and I was transferred immediately to another room away from the noisy construction works. Overall, its a business travelers friendly hotel, but weekends can be a little over crowded with families holiday makers though.

10 CHA T.
Indonesia
March 10, 2016
Excellent
Wonderful places right next to the biggest shopping center in Surabaya.

8 Dona K.
Singapore
March 04, 2016
Value for money
Familiar, cheap & good
Excellent