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Formerly : Somerset Hotel
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Hotel Area:
Mayjen Sungkono
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Number of Rooms:
432
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Free Wi-Fi |
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Check Rates & Availability At This Hotel |
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We want you to pay the lowest possible rate for your room. If you have reserved a hotel room through Agoda, and then show us that you could book the same room, for the same dates, at a lower rate, that is viewable and bookable on another website, we will either match that rate or beat it. Click this link to find out more.
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Sorry, there are no available rooms at the Somerset Surabaya Hotel & Serviced Residence for your chosen dates.
Customers who looked at this hotel often booked...
Recent customer reviews
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Novi E.
Business travelers
Indonesia,
March 24, 2012
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Great Room Amenities but slow on FO Services
Room is spacey, amenities are great
7
great room amenities but slow on front office services, such slow check-in/out & bell desk services.
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Juliana H.
Families with older children
Hong Kong,
March 23, 2012
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this is a hotel good for business trip, good location, But the room is a little bit old loocking, bathroom sink area not clean.
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Ahmad K.
Families with young children
Malaysia,
March 18, 2012
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Lovely apartments ....
Excellance breakfast i.e a lot of choices
8.3
my family and i have a nice and enjoyable vacation
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The C.
Solo travelers
Indonesia,
March 12, 2012
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Hotel with strategic and nice location
3.7
Its is nice hotel,not very far from the airport and there is a big shopping mall near the hotel.It will be a good choice to stay as a bussinesman
Shopping Tip:
We can go to ciputra mall< just 500 meters from the hotal
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Charles L.
Business travelers
Malaysia,
March 09, 2012
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Pleasant hotel next to the free way
7.7
Spent time there and the room was decent. Had buffet dinner which was only around and the only thing you can keep eating is salad and desserts.
Shopping Tip:
Take a cab to Ciputra World 10 minutes away.
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Hung L.
Business travelers
Hong Kong,
March 02, 2012
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Great location but bathroom very old, out of order
5
Breakfast are low level, when we take dinner in their cafe, a cup of water much be charges, the drink are so expensive.
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Sugiharto S.
Solo travelers
Indonesia,
February 27, 2012
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Great Location and big rooms
8.7
the rooms is big, with nice furniture, and it is near to the highway, highly recommended for business traveler.
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Budi W.
Families with young children
Indonesia,
February 17, 2012
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Lovely hotel but poor service
4
We have stay for 3 days and 2 night, the apartment service we had experienced are below our expectation. the remote Air condition are not working well, the tidiness are below expectation, but Somerset have great view
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Sri O.
Groups
Indonesia,
February 17, 2012
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despite the location of the hotel close to the freeway, it was not easy to find especially at night because it was my first time to visit the town and not familiar with the area. i only stayed there only one night. the room size is ok, but you can tell the hotel is old. the bathroom need to be renovated and so is the carpet. i didnt get to use other facility of the hotel as i checked out in the morning. overall, i expected more from this acclaimed 4 star hotel.
Restaurant Tip:
There's a nice chinese restaurant nearby
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Ferry S.
Business travelers
Indonesia,
February 15, 2012
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good location but old hotel
near with highway and restaurant
7
nice hotel but a old, i think they need major renovation and become a nice 4 star hotel, overall is ok, the staff are friendly but when check in the receptionist area was a little bit crowded
Restaurant Tip:
very near with many various restaurant
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Customer Support
Customer Reviews - Somerset Surabaya Hotel & Serviced Residence, Surabaya
- Beautiful appearance but not clean enough. - Stylish and modernaized appearance. The room is basically c
- clean and nice hotel - the room is preety clean, breakfast is with a lot of selecti
- Clean room -
- Good and spacious rooms - the service apartment in somerset provides a big rooms conce
- Good Hotel and Good Service - The hotel is not new but the room is comfortable, clean , an
- Great breakfast hotel -
- Great hotel at affordable prices! - The stay was worth all the penny spent because the hotel is
- Great hotel with great food - I love this hotel.very comfortable to stay in here.
near th
- Great restaurant, great welcome, great experience - The hotel was In a good location off the toll road, away fro
- Great Room Amenities but slow on FO Services - great room amenities but slow on front office services, such
- Hotel with great breakfast - I used to prefer this hotel for business trip, since locatio
- Location okay - My stay was okay,not allowed into room until late,not good w
- lovely hotel - we enjoy the comfort of this hotel, the room is clean and pl
- Near highway, good breakfast variety, clean room. - generally good. tv reception is not very good though.
- Nice and clean hotel - Nice and clean room just need some improvement at the bathro
- Nice hotel and strategic location - I stayed for couples of day last week with my colleagues. Th
- Nice hotel but facilites a bit lacking - the hotel is quite nice, strategically located near the toll
- Nice Hotel - Ok as only overnight stay. Checked in at 10.30 pm and checke
- Nice view from the highest floor - Stayed with the family with the lovely sight from the top
- Somerset Surabaya Hotel & Serviced Residence - Have no complaints great stay and thanks to Agoda for great
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