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Very good 7.4
Based on 708 reviews

Recent customer comments

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Very good

based on 708 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.5
  • Location 7.6
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.2
  • Food/Dining 7.2

Aileen H.
March 02, 2015
My stay at Somerset
Live band, quite spacious lobby area, have eateries nearby
It's been good overall except the condition of the bathroom not so clean like it's not been used for quite sometime. When i used the toilet bowl, the flushing water is quite dirty and black.

Andy S.
March 02, 2015
Good Hotel
location, clean, quick check in
+ clean room + good location + quick check in - toilet is too small - little choice for breakfast

Franky J.
February 23, 2015
Good staff and clean
Comfort, good food, close to ciputra mall
Definately coming back to stay

Rio P.
February 20, 2015
i agree with somerset if 4* star
good hotel,nice breakfast n excellent service..

Petter H.
December 13, 2014
business travel
bar on

Purwanti R.
New Zealand
November 28, 2014
Great location
The Apartment location is closed to the city and mall
the foods were mostly good, room was clean, staffs were also helpful but the furnitures & interior were dated and seem tired

Henry M.
November 16, 2014
Clean Room, Good Service, Value for Money
Clean Room, Good Service, Value for Money
Overall stay was comfortable. Room is clean and hotel staff is reasonably attentive. Could still find food outside the hotel within walking distance. We still needed to get a taxi to go to the downtown area; however, it was not too far distance wise (around 3-5 km).

Hadi S.
November 11, 2014
Worth of money
Price, service, food

Jim L.
October 23, 2014
Good hotel to stay
Close to Airport access, heart of west surabaya town, and close to anything
It was good just like the other days I stayed here

Henry T.
October 22, 2014
ugly old hotel with nice location
location, location, location
Hotel was easy to access from the highway, if you're expecting clean hotel, then don't book it. The carpet is dirty till I have to change room twice, this hotel sometimes have bathtub sometimes they don't even though they advertise that they have it in all the rooms. The bathtub is very small, overpriced minibar.