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Verified traveler reviews

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Very good

based on 503 reviews
  • Cleanliness 7.5
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for money 7.2
  • Food/Dining 7.0

Inderjit S.
April 06, 2013
Nice hotel
Very comfortable rooms
Its a great hotel, the buffet breakfast needs more variety though for a 4 star standard. Rooms were spacious and cosy, very comfy. The only letdown was the shower tub, water gets stuck in it and my bath was very unpleasant as a result. Overall, good hotel.

Ferry K.
March 12, 2013
great location

Klaus U.
March 11, 2013
Very friendly staff & happy with my stay
Very good location for moving around
Very happy to stay here as I can meet my clients according to my schedule as location is great! Will be back again.

Klaus U.
March 11, 2013
Fantastic services
Good location & safe
Very happy with my stay here & definitely will come back & will also consider to bring my family for a short holiday here.

Lakhsmi C.
March 06, 2013
Lovely hotel with great location
Very closest to the mall
Great location and we enjoyed staying @ Surabaya Plaza Hotel

Suroyo M.
February 14, 2013
Great location and Nice Services
Old Hotel with New Renovation
Basically the room and the services was nice, the room have been renovated and having a modern look, but the position of the bathtub make the bath room became old fashion. Having a limited electricity outlet.

Irene T.
February 08, 2013
Reasonably good location and big room.
Room is reasonably big and hotel is connected to a shopping mall.
stayed only one night in the hotel so unable to comment on the hotel facility. reception staff friendly and helpful, gave me a twin room although i did not specify in my booking. there is a small shopping mall next to the hotel. wifi in lobby area only. no wifi in room which is important to business traveller and a norm in most hotels now.

Lolita S.
January 30, 2013
Great Location, many choice of Surabaya culinare
Located near train station with great food
Easy to get room service, we have a great time with out family member because the hotel located in the middle of Surabaya city.

hartahdy R.
January 27, 2013
great location but old
location only
The furniture is too old fashion (lost in style), bathroom is full of dark spot here and there, carpet full of dust, and the bed is itchy

wong H.
January 23, 2013
Lovely hotel with the nice staff hotel
Near the mall
Kinds of hotel that u can stay as ling as u want. Bear the business centre and wtc; the facilitis are completed; also cheap as u want