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Recent customer comments

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Very good



based on 502 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.6
  • Location 8.2
  • Room Comfort/Standard 7.7
  • Service 7.6
  • Value for Money 7.3
  • Food/Dining 7.0

Akbar M.
Indonesia
December 18, 2013
Location is in the midle of town
Location, location, location
good, i very like it...

Anton R.
United States
November 18, 2013
Decent place to stay; non-smoking hotel a big plus
Non-smoking throughout! Reasonable cost. Taxi stand.
My stay was ok, but my room was noisier than usual, as there was apparently a fan on the roof just above needing some maintenance. This led to a lot of noise & vibration at times. It wasn't bad enough to get me to ask for a change of room, but did detract from the experience somewhat. The food in the hotel restaurant and available from room service is quite good, but the selection isn't as large as I'd expected. Overall, a good place to stay, and I expect to return.

Retnowati I.
Indonesia
October 29, 2013
Clean and centrally located
Friendly, easy access, exactly in downtown
Nice. Friendly staff. Very easy access for public transportation. Since its centrally located, you can go easilty to any shopping Malls near the hotel.

Wustari M.
Indonesia
October 14, 2013
Strategic Hotel location
central and strategic location, close to the shopping mall, easy transportation
It was oke, the room is large, close to the shopping mall, and necessities, but the food is not satisfactory.

Terence M.
Australia
October 03, 2013
Not a great hotel, Choose another
Price, and nothing else
The hotel is tired and a bit old. My room was enormous but very old design & limited furniture. During the night there was constant noise form the generator and the internet did not work. Staff were laid back and not that concerned.

Irwan K.
Indonesia
September 28, 2013
Large room, nice breakfast, centrally located.
Food, friendly staff, large room.
Overall was nice, but I was placed in room that is rather noisy because there just below our room was laundry that still operated until 10-11 pm. We contact the staff, we asked moving to another room.

sri S.
Indonesia
September 24, 2013
good hotel , comfortable ,and safe
good and safe location , price reasonable , comfortable room
it is very good , recommended for my friend to stay in Surabaya.the room is large , quite ,clean and close to shopping area, easy public transport and the most of all, is safe for me for woman traveling alone only with children.

Laurensius L.
Indonesia
September 24, 2013
Good location but old hotel
Location, close to shopping mall and easy access
The location is great but the surrounding look a little bit dirty. Close to shopping mall where we could find many restaurant. The hotel need to be renovated and the internet was very slow.

LIM K.
Malaysia
September 22, 2013
Not Bad
Friendly Staff Location

ELLIS K.
Indonesia
September 04, 2013
Enjoy
Comfortable room, close to shopping complex and easy access for traffic