arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type
Very good

based on 1656 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.8
  • Food/Dining 6.2

Lamianda L.
June 19, 2014
Good hotel near campus
Have Starbuck nearby, spacious room, value for money
The check in was very long, the lobby was crowded with uni students (since The Square is actually an apartment). It has shopping arcade below the lobby

Hendy K.
June 18, 2014
Economy hotel
value for money, location is good

Hendy K.
June 18, 2014
Economy hotel
value for money, location is good

Marlinda S.
June 16, 2014
It was ok. A little bit expensive.
Food everywhere
It was okay.. A little bit expensive considering the room. The toilet is super small I mean the bathroom

Eric C.
June 12, 2014
Near to airport & bus station, convinient location
Location & price
I reach Surabaya late and i have to stay near to bus station & airport for next day transfer to Mt. Bromo. This hotel does provide good location, 10 minutes to bus station. The breakfast does not have much selection, but there are other restaurant on the same building

Agung W.
June 10, 2014
Home sweet home
Large size of room, easy acess to airport and many choice of food
I always enjoy my stay in this hotel. the staff attitude in delivering service is the one that I like. The hotel price is very affordable... bravo The Square

Chee C.
June 10, 2014
Clean & Quiet
Clean rooms, good wifi, friendly staff
The rooms are clean and well maintained. Swimming pool is nice with good skyline view. Wifi is good. The only problem we had is the poor sound proofing of the rooms. We could hear the TV sounds and people talking in the next room. Other than this, everthing else looks good.

Leonardi K.
June 09, 2014
A decent hotel for business
Room size, cafe/restaurants
It's actually a converted apartment and a bit out of the way, but this hotel is perfect for a short stay on business/conference at Petra University or Rungkut district. Wifi is a bit slow, showers are weak, no amenities, but the room is comfy. Staff is friendly but a bit slow. Breakfast is, unfortunately, served mostly cold. Luckily restaurants, cafes and mini-markets are just downstairs, bring your own coffee.

Cynthia D.
June 08, 2014
Close to Campus
Clean, Comfort, Close

Simon P.
United Kingdom
June 08, 2014
Surprisingly pleasant
Located next to the university where my conference was held; clean, spacious room; friendly, professional staff.
I had no problems at all. Checking in and checking out went smoothly, even though they were both in the middle of the night (because of flight arrival and departure); one staff member in the lobby reserved a proper taxi to the airport well in advance, and the taxi arrived on time. The room was spacious and clean, and the wi-fi worked well. I did not try any restaurants (so I had to enter 3 for the rating above), but the small massage parlour at ground level was very good (clean, nice smell, pleasant staff, and well done Indo-Thai type of massage).