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Verified traveler reviews

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Very good



based on 1656 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.8
  • Food/Dining 6.2

Jamie J.
United States
January 23, 2014
Fabulous Fabulous Fabulous
Clean, nice room, excellent deal on Agoda!
I paid on Agoda for a beautiful room with a great view. It has a small kitchenette and a variety of good TV channels. The WiFi is fast and there is a Starbucks on the bottom floor. I have already been back a few times and many of my friends are now using this hotel for their stays in Surabaya.

Matthew B.
United States
January 22, 2014
Okay, affordable, comfortable
Pool, comfy beds, friendly staff
The wifi did not work both days of my stay. Other than the lack of Internet connectivity my stay was pleasant. Given the fact that the Square is so far from restaurants and malls, management might consider fixing this problem soon.

okhee S.
United States
January 21, 2014
Clean, fast WiFi, English language T.V.
Clean, fast WiFi, English language T.V.

okhee S.
United States
January 20, 2014
Clean and comfortable.
Internet, AC, and English language TV.
My stay was comfortable and easy. I enjoy the Starbucks coffee downstairs.

Laurentia D.
Indonesia
January 18, 2014
affordable simple clean hotel-apartment
clean, great value for money, starbucks coffee shop nearby
i'm a repeater here. it's not for those who prefer a nice luxury hotel, but you can't get wrong if all you need is a quite cheap and clean hotel

Jessy S.
Malaysia
January 17, 2014
really worth staying in this hotel !
friendly staff, comfortable and clean room

okhee S.
United States
January 16, 2014
The Square is clean, modern and comfortable.
English TV, cleanliness, AC.
I understand if you want to confirm an extension of a stay, but on more than on occasion, two staff people called our room twice to confirm an extension. Please make a note or something, so that only one person calls to confirm.

Agung W.
Indonesia
January 15, 2014
A cozy and most affordable hotel
Large Room, great fitness centre and great massage
I am always excited to come back to this hotel again. A swimming pool and a great fitness center is really something to complete my day. The spacious room make me feel relax.When I didn't have enough time to do exercise, it is enough to jog in the room. Food is superb at the food court and the price is unbelievably cheap. The reception staff service is excellent. Easy access to airport toll road give me easy feeling in a tight schedule to catch up my flt.

Matthew B.
United States
January 11, 2014
The Square is A-OK
Affordable, pool, gym
My stay was pleasant enough. There were some issues with the air conditioner and wifi. The room smelled of smoke.

Matthew B.
United States
January 11, 2014
The Square is an affordable hotel.
Pool, price, proximity to airport
The Square is a decent hotel. Unfortunately, the air conditioner did not work and wifi was not working in the room.