Back to hotel info

Verified traveler reviews

Filter by traveler type
Very good



based on 1671 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.8
  • Food/Dining 6.2

Mohamad Z. from Indonesia
Families with older children
Stayed one night in December 2015
Thumbs
Clean, quite, and Smile
Good for money
Reviewed December 11, 2015

Arimbi P. from Indonesia
Families with young children
Stayed one night in December 2015
Check Room's Compliteness (Spoon, Teapot) First
New hotel, nice rooms, near food arcade
This hotel is a new hotel, all the furniture was new. A little hard to find the hotel lobby at the first time, because the entrance is in the food arcade. And takes a little longer to check in because the front desk staff is still new too, so less agile. Arrived in the room I was very pleased with the atmosphere of the room. Comfortable bed, there is a mini kitchen which is very helpful, the bathroom was also clean and spacious. There is also wifi here. When i made a tea, i realized that the spoon provided was only one, but I thought it was already supposed to be like that. But when i went to check out, this is disputed by the room boy who checked the rooms. Fortunately receptionist accept my explanation and made a statement that I do not lost the spoon. It took a very long time to check out because of this issue. But except that, everything is fine. I checked out at 4 am and the receptionist was still ready to serve. One more thing, do not forget to make sure that your identity card has been returned by the reception after you check in and pay a deposit. Because my identity card is not returned, and I did not check it. Fortunately, my parents lived in Surabaya and finally went to the hotel to ask for my identity card. The hotel is actually nice just had a very poorly trained staff.
Reviewed December 11, 2015

Eileen C. from Singapore
Couples
Stayed one night in November 2015
basic hotel that gives you bang for your buck
fuss free check-in, convenient location and close to airport
We checked in really late at night as a rest stop before our early morning flight. The room provides all the neccessary amenities that you need. The room is very cosy and fuss free. There are also shops and eateries below the hotel (shopping mall) and is about 20 mins away from Subang Intl Airport.
Reviewed December 10, 2015

Mohan P. from India
Solo travelers
Stayed one night in December 2015
good
clean, value for money ,pool, feetness center
Good hotel,near to Airport, breakfast everyday same, affordable,kitchenette use if you long staying otherwise not.staff can not help to your baggage moving, when check in you search room yourself. Overall ok.
Reviewed December 09, 2015

novy W. from Indonesia
Business travelers
Stayed 2 nights in November 2015
cllean
good design
this hotel good, i hope the management keep it all the time, breakfast was ok, the room was clean
Reviewed December 08, 2015

YULLY K. from Indonesia
Groups
Stayed one night in November 2015
Nice Location
Location,Price and Staff
This hotel had good location,environment and nice place
Reviewed December 08, 2015

andhika A. from Indonesia
Solo travelers
Stayed one night in December 2015
A comfort hotel in affordable price
Security, comfort
It was a great hotel with high level security, located in a strategic area of Surabaya
Reviewed December 07, 2015

Marie M. from Philippines
Business travelers
Stayed 2 nights in November 2015
A very great and value for money hotel.
nice location, good accomodation, and overlooking the great city of surabaya
Ok in the outside and inside
Reviewed November 30, 2015

Aris N. from Indonesia
Business travelers
Stayed 2 nights in October 2015
Cheap and good enough
Cheap, close to airport, food court at the ground level
Nice and confort
Reviewed November 19, 2015

thomas K. from Malaysia
Solo travelers
Stayed one night in November 2015
Nice little apartment, but too far from town
Clean, comfortable, staff
Situated in the apartment blocks across Universitas Petra, rooms are comfortable and clean. I did not have any issues apart from some silly idiots couple doors away banging away at drums and talking in the aisles till 12am. Apart from that, the Square is value for money, food is ample with couple of warongs outside. Indomaret and Alfamart is just next door, so its not too bad. The only problem is its distance from town and places of interest. The closest mall is CITO, which is just OK, and Royale, pretty dull.
Reviewed November 14, 2015