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Verified traveler reviews

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Very good



based on 1671 reviews
  • Cleanliness 7.6
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for money 7.8
  • Food/Dining 6.2
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didik S. from Indonesia
Families with young children
Stayed one night in May 2016
Holiday
Staff yg ramah, kamar bersih, banyak rumah makan di sekitar hotel juga indomaret dan alfamidi yg buka 24 jam
Reviewed May 22, 2016

Alief R. from Indonesia
Couples
Stayed one night in May 2016
Fast night
Just for emergency
Reviewed May 19, 2016

hoei F. from Indonesia
Groups
Stayed one night in May 2016
Nice and comfy
Clean , good view Sure for come back
Reviewed May 08, 2016

Jordan C. from Canada
Solo travelers
Stayed 2 nights in April 2016
Nice rooms, poor location
What i really didnt like was that the staff had to "check my room" as I was checking out, as if I was some thief. They wouldnt give the 200,000 RPA deposit back until after the room was "checked over"....they have to change this policy, it just doesnt make the guest feel right. Other than that, the rooms are nice, the building and pool is great, but the location is too far from the city centre. Not much in terms of food options in the area either.
Reviewed April 21, 2016

Chandra S. from Indonesia
Business travelers
Stayed 3 nights in April 2016
value for money, the location a little bit far
easy to find food, near univ petra, have swimming pool and fitness center,
Reviewed April 16, 2016

novy W. from Indonesia
Business travelers
Stayed one night in December 2015
nice
Food was great, great customer service and nice environment
Reviewed April 09, 2016

novy W. from Indonesia
Business travelers
Stayed 4 nights in March 2016
nice
good place, good service, especially fair price.
Reviewed April 02, 2016

Trijaya H. from Indonesia
Business travelers
Stayed one night in March 2016
easy to get coffe and food
Lower ground there are cafetaria
Reviewed March 31, 2016

aprizal P. from Indonesia
Families with young children
Stayed 2 nights in March 2016
satisfied
suasananya nyaman.
Reviewed March 28, 2016

Dk S. from Brunei Darussalam
Groups
Stayed one night in March 2016
Just nice hotel apartment
Stayed one night only due to late night flight (arrived surabaya quite late). Great view, simple and clean. But quite far from the city centre. For a shopaholic who likes to go to the malls, not recommended to stay here. But so far, a just nice hotel to stay.
Reviewed March 25, 2016