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Excellent 8.3
Based on 652 reviews

Recent customer comments

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Excellent



based on 652 reviews
  • Cleanliness 8.7
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for money 8.0
  • Food/Dining 7.5
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AHMAD I.
Indonesia
December 28, 2015
best location , best breakfast, nice clean room
best location , best breakfast, nice clean room
best location , best breakfast, nice clean room

AHMAD I.
Indonesia
December 27, 2015
best location , best breakfast, nice clean room
best location , best breakfast, nice clean room
best location , best breakfast, nice clean room

Tong L.
Singapore
December 27, 2015
Nice hotel at good location
Space, comfort, convenience
The hotel is located at the city center and thus very accessible to big malls and entertainment facilities. As the hotel is also next to a mall, it is very convenient to get good food and entertainment. The hotel staff is friendly and the room is very spacious and comfortable. There are also good in room entertainment for those who likes staying in the room.

Mellyana F.
Indonesia
December 26, 2015
Awesome Hospitality
Hospitality, Nearby Restaurants
It was pleasant. Staff is warm and welcoming. Hospitality can be felt throughout the hotel, from the front desk to concierge, security and restaurant. The room size is perfect for me. The free mini bar is a nice touch that I appreciate. I like my view (city view, top floor). The bathtub is a place to be after a long day.

Sebastien T.
France
December 24, 2015
nice room
easy locaton nice room free mini bar
easy location nice room free mini bar

Muhammad T.
Indonesia
December 20, 2015
Great place to stay
Room amenities, free minibar items, great bathroom
All in all really meet the expectation given its price close to 5* hotel price, but the room and bathroom is fab! Breakfast is great, free access to the mall's gym, outside the lobby is surabaya town square with great food choices

Sabrina S.
Indonesia
November 26, 2015
Great Business Hotel
Location, value for money
Room was clean and comfortable. Hotel is located in Sutos which offers great convenience to dining options.

Sabrina S.
Indonesia
November 26, 2015
Great Business Hotel
Room Size, Location and Value for money
Overall stay was pleasant, location was great and convenient. Room is spacious and clean.

Sabrina S.
Indonesia
November 26, 2015
Good Business Hotel
Location, Service and Value for Money
Room was clean and comfortable except that the aircon was not so cold. Location is excellent and very convenient.

Sabrina S.
Indonesia
November 26, 2015
Great Location, Convenient and Value for Money
Attached to a mall with wide selection of food
Convenient for business, room was great and clean. Would come back in the future.