Back to hotel info

Verified traveler reviews

Filter by traveler type
Excellent



based on 652 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.6
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 8.0
  • Food/Dining 7.5

wong H.
Indonesia
April 14, 2016
Price
Awesome

Rianto N.
Indonesia
March 21, 2016
good stay for business trip
Meeting point is just a minutes away

Fordy H.
Indonesia
February 19, 2016
Hotel with nice location
Bathtub, location, comfy bed
Stayed on a Tuesday night for business at the topmost floor right in front of the elevator door. Great location in the middle of a open air mall with many restaurants that opens until late hours. At night noise from music beats from bars from the mall can still be heard from my room (my room was facing the mall). Nice bathtub and comfy bed. Breakfast choices were limited, I wish for more choices of foods. Keycard reader in the elevator needs to be fixed since it had difficult time reading my keycard. Showering room only has rainshower. Overall I had a great stay.

Soebagio W.
Indonesia
February 18, 2016
Good hotel
My second stay!

Soebagio W.
Indonesia
February 18, 2016
Good hotel
My second stay!

Win P.
Indonesia
February 17, 2016
A pleasant stay in Surabaya
Cleanliness, Location, spacious room
I had a pleasant stay in TS Suites Surabaya where the cleanliness of the hotel is marvelous and the room is spacious with free minibar. I would not think twice to stay here again whenever I travel to Surabaya. Thanks for the staff hospitality that really made my stay an enjoyable one.

Rianto N.
Indonesia
February 15, 2016
Its a perfect hotel for bussines trip
Location, room, staff

Mohd Y.
Malaysia
February 10, 2016
excellent 3++ star hotel
Excellent staff hospitality ( reception, room service/bell boy and restaurant ) , Near the airport and within a distant shopping marts & restaurants.
Overall , it was a good stay with the above three points positive comment, At the same time, for further improvement herewith my proposal :- 1. My expected peaceful and appetizing beakfast with my wife was marred by flies setting on our dish plates and all the food/fruits. My proposal is to improve on this unhealthy situation by having fly traps ( electric and conventional ). 2. The breakfast restaurant was a bit crowded due to small space area to qulaify TS suites as a 4 star rating. The area /floor space must be increased or at least during peak hour ( breakfast & lunch ). 3. My bedsheet condition during check in into the room was well done and proper, BUT, there were a few stains on the white bedsheet. Recommended only. Best Rgds, MF Yusof

Nitin G.
India
January 31, 2016
TS suites
Room, cleanliness and breakfast
Nice place to stay in Surabaya

Rury R.
Indonesia
December 30, 2015
Good location
Bathroom, location and spacious room
It was perfect