Back to hotel info

Recent customer comments

Filter by traveler type

based on 177 reviews
  • Cleanliness 7.0
  • Location 6.7
  • Room Comfort/Standard 6.8
  • Service 6.9
  • Value for money 6.8
  • Food/Dining 5.9
Sort by

michael W.
September 13, 2013
Good location, big room, nice staff
Location,room, staff

inga S.
September 02, 2013
good and comfortable
room, staff, clean
Very happy with the stay at this hotel, The staff was very friendly and helpfull. Although we have to take taxi anywhere we had to go, even if the hotel was in good location. But taxi was the best way to get around and cheap.

August 22, 2013
Small area hotel, good parking area, spacious room
It has large volume rooms, located in the central of the Surabaya City, competitive prices according to the stars
I knew this hotel by, I was interested because it's have large volume rooms, suitable for families, a competitive price, and located in the central of Surabaya City.

Wei C.
August 21, 2013
Good staffs but bad room condition.
staffs helpful and friendly
on 1 night 8th August '13. The bed sheet was dirty and never changed, that made my friend whole body itchy and even saw hairs on the bed sheet when flip away the blanket.

thelvia V.
August 17, 2013
Business Hotel
Simple, Location, A bit old
The bed is quite comfy for that price. If you choose high floor you can sea Surabaya City Light at night. Not really in the middle of Surabaya like Darmo Neighborhood. But over all for the price i paid, it's a good value.

erlina E.
August 12, 2013
Service room central
Good location.. Good service.. Easy go to shopping area..

Bradley E.
August 07, 2013
A comfortable hotel
cleanliness, comfort and mostly friendly people.
The stay was enjoyable for the most part. Breakfast was simple but nice; not a big buffet but I have seen worse. There was a nice mix of Indonesian and Western foods. The pool is unheated and it takes a while to warm-up in the sun as it is sandwiched between the towers and the shadow means the water takes a while to warm-up. There is a play structure for kids. Front desk was helpful and the owner lives there and is a really nice guy. The band played an extra set for me because I was the only patron there at the time and they took requests. That is what brought out the manager who treated me to some free grub because we got to talking and I expressed I was in town to get engaged. Fitness centre I found to be lacking. It was hard to find, small, and poorly equipped. Spa, I have no idea, it was closed by law because of Ramadan. Big problem was the parking attendant. He said my friend hit a taxi and scratched it. Then he demanded I pay him to fix it. I reported the attendant and the hotel did not take kindly to his attitude. I had proof as the paint scratches did not match the colour of the van; scratches were blue, van was green, not even close. I would recommend it for comfort but do not look for much of a night-life and not much public transportation either.

Chua W.
July 23, 2013
friendly, clean and helpful staff
pleasant atmosphere, with friendly and helpful staff. reasonable breakfast spread.

hadi S.
July 09, 2013
everything is not so comfy to stay
everything is not so comfy

michael W.
June 07, 2013
Good location, clean room, nice staff
Food, room, staff


Select your loyalty program

At the top of the page, click on PointsMAX and you’ll see many popular airline and loyalty programs to choose from.


Choose a room with points

  • Free Wi-Fi
  • Popular! 61 travelers are considering this property right now
  • Earn up to 4900 points

Every eligible room will show the points you’ll earn with the booking.


Sign in and earn points!

  • Program Membership ID
  • I'm not staying in any of the rooms on this booking. I'm making this booking for someone else.

Fill in your membership ID for your selected program during booking. You’ll earn the amount of points shown at booking after you check out. It’s that easy!

Start here and select your preferred program: