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Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 81

Recent customer reviews

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Pleasant

6.7

based on
149 reviews

Value for Money
6.9
Location
6.8
Staff Performance
6.9
Hotel Condition/Cleanliness
7.1
Room Comfort/Standard
6.9
Food/Dining
6.0
All reviews (149)
Iwan A. Business travelers Indonesia, April 05, 2013
very nice affordable hotel

close to shopping mall (IT mall), public park and affordable
6.3
Robby G. Couples Indonesia, March 12, 2013
Not bad

Room, bed, bathroom
5
Siew K. Families with young children Malaysia, February 15, 2013
Middle range hotel situated out of down town

Front desk services was friendly
6.3
I have booked 2 deluxe rooms thru internet but they said they only have 2 rooms with different floors. I rejected the arrangement cos I was travelling with young kids. The manager was helpful to give me the family suite with 2 rooms and I appreciated that. The room size is small, but enough for us. Buffet breakfast was so-so.
Mohd N. Families with older children Malaysia, February 03, 2013
Great service

located quite near to most attractions.
9
Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.
Dony H. Families with young children Indonesia, December 29, 2012
Good and new hotel

Easy access to everywhere
6.7
Great places but no pool (pool always under renovation for about 2 years)
Travel tip: If you have a car, always ask for parking ticket everyday
Selamat S. Couples Indonesia, December 01, 2012
Great Hotel

Great Room
8
The hotel is nice, staff is friendly, the room is neat and comfortable.
Gopal K. Solo travelers India, November 26, 2012
Very bad hotel

Nothing
2
Very bad hotel and service. Bad location in slum area.nothing sol.bad breakfast bad gym
Nadia A. Families with young children Malaysia, November 23, 2012
nice hotel

huge space
7
we checked in to the hotel around noon. checking was smooth. when we entered our room, we were surprised when we see that we have some sort of dining area. the space was quite huge. its easier for the kids to run around the room. however, there was only 1 air condition (bedroom area). the dining area is a bit secluded so we had to switch on the air con full blow in order to make the room a bit chill. they dont provide a fan as well for the dining area. no cups, bowls or even a small plates in the room. we had to eat our packed food in a glass.
Bambang H. Families with young children Indonesia, November 15, 2012
value for money

great location hotel
5.3
Good location hotel, to simple breakfast, no porriedge for baby
Nadya N. Couples Indonesia, November 12, 2012
great room

this hotel have a biig room..
5.7
Nice room..nice staff..but the place iis not strategic and it is very quite

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