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Twin Hotel

Kalisari 1 no 1, Surabaya Center, Surabaya, Indonesia (Show on map)

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Good
149 reviews
7.0

close to shopping mall (IT mall), public park and affordable...

Iwan, Indonesia 

Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Swimming Pool Twin Hotel Surabaya - Hotel Exterior Twin Hotel Surabaya - Hotel Exterior
Twin Hotel Surabaya - Hotel Interior Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Recreational Facilities Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Guest Room
Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Guest Room Twin Hotel Surabaya - Hotel Interior Twin Hotel Surabaya - Hotel Interior Twin Hotel Surabaya - Hotel Interior Twin Hotel Surabaya - Meeting Room
Twin Hotel Surabaya - Fitness Room Twin Hotel Surabaya - Hotel Interior Twin Hotel Surabaya - Reception Twin Hotel Surabaya - Swimming pool Twin Hotel Surabaya - Restaurant Twin Hotel Surabaya - Swimming pool
Hotel Area: Surabaya Center
Number of Rooms: 81

Recent customer reviews

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7.0

based on
24 reviews

Value for Money
7.1
Location
7.0
Staff Performance
7.2
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
6.8
Food/Dining
6.4
Families with older children (24)
Mohd N. Families with older children Malaysia, February 03, 2013
Great service

located quite near to most attractions.
9
Everyone in the hotel is very helpful and very approachable. Ask for help, they will attend to you! Hotel location is not really in the middle of the city, but the traffic jam can be a headache. So plan your time carefully. Go for higher floors. You will be able to get a breathtaking view of Surabaya. Spa was great. Food was basic. Room amenities were basic. The swimming pool was fine. The bar was fantastic. The staff are polite and some are really gorgeous :'). Public transports are available anytime. There is a travel and tours agency at the lobby as well as 24 hour mini grocery store. Overall: Satisfied.
Qian L. Families with older children China, April 19, 2012
不错

餐厅不错
8
经常订不上哦,性价比高,入住率也很高的店。Qian L. 商务套房性价比较高,有两个房间。餐厅的蔬菜汤很好,闹中取景。泗水高楼很少,此楼楼层高,在kalisari算是地标性建筑。 酒店功能提示: 餐厅不错,和同类型酒店里餐厅比起来。
Restaurant Tip: 餐厅
Qian L. Families with older children China, April 17, 2012
不错哦

餐厅好哦
8
您的预订已确定,我们正在出具您的酒店入住凭证,您将在30分钟内通过电子邮件收到酒店入住凭证。请注意,酒店会要求您在入住时出示酒店入住凭证。请在入住时向酒店出示电子版或打印版的酒店入住凭证。
Hotel Feature Tip: 餐厅好
Qian L. Families with older children China, April 15, 2012
住了很多次了,不错哦。

家庭房很温馨。
7.7
商务套房性价比较高,有两个房间。餐厅的蔬菜汤很好,闹中取景。泗水高楼很少,此楼楼层高,在kalisari算是地标性建筑。就是洗澡水有点问题,温度很热或者很冷,不能调节。三天里来修了几次也没修好。有收费商务中心。印尼人办事效率很低,check in check out都要等半天,他们才不管你是不是有急事,大家注意。kalisari经常客满,我住了3天因为客满被迫搬走,大家注意。
Restaurant Tip: 餐厅不错
Yana S. Families with older children Indonesia, December 31, 2012
Hotel dengan View Suramadu Bridge & Surabaya City

Taman bermain bebas di Lt11 diantara 2 tower
7.7
alamat hotel twin mudah ditemukan, bangunan tinggi dengan 2 tower, berada dekat dengan mesjid chengho, taman makam,dan jembatan suramadu. cukup strategis, dekat ke madura, dan pantura, cocok bagi saya yang ingin berwisata ke bangkalan, ampel, gresik dan lamongan, setelah dari malang lewat sidoarjo. memang menuju tempat parkir bagi yang membawa mobil sendiri, seperti kebanyakan hotel, harus berhati2 karena kelokan2 tajam. tapi cukup lapang dan tidak susah menemukan space yang kosong. petugasnya ramah dan cepat dalam melayani. ruangan family memang luas, namun karena banyaknya lemari dan tempat penyimpanan membuat jadi sempit, padahal hampir tidak digunakan, colokan untuk charger juga kurang tersedia. yang agak mengganggu adalah tidak adanya ac di ruang keluarga, jadi panas, 2 kamar yang ada ac-nya harus dibuka untuk mendapatkan hawa dinginnya. menu makan kurang bervariasi, namun enak... fasilitas kamar lainnya cukup memuaskan...
Sightseeing/Attractions Tip: Pemandangan dari kamar mendapat Jembatan Suramadu yang terlihat saat siang maupun malam. Dari Taman di Lt 11 dapat melihat Jembatan Suramadu yang indah maupun Kota Surabaya yang ramai
Arie W. Families with older children Indonesia, December 23, 2012
pelayanan yang bagus, informasi yg kurang

kebersihan kamar
6.7
kamarnya bagus dana strategis sesuai dengan harganya. harap diperhatikan masalah wastafel yang langsung menyapa pd saat tamu buka pintu kamar dan untuk menu makanan harap lebih bervariasi. agak kecewa dengan kondisi kolam renang yg masih renovasi dan resepsionist tidak bisa menginformasikan kapan selesainya, pdhl tujuan saya dan keluarga adalah untuk berenang. harap bila ada renovasi bisa diinformasikan terlebih dahulu kepada customer.
Travel tip: sebelum memesan kamar, harap meminta informasi yang jelas terlebih dahulu
Arief S. Families with older children Indonesia, November 04, 2012
Hotel Bagus, pelayanan kurang

Fasilitas bagus
6.3
tempat strategis, hotel bagus dan bersih, tapi pelayana dan keramahan sangat kurang.
Robby R. Families with older children Indonesia, October 14, 2012
Kamar dengan nuansa yg berbedA

Kamar nyaman dengan tema yg berbeda antara kamar satu dengan lainnya
8.3
Tiba malam hari dengan keluarga sehabis berjalan2. Kamar enak dengan fasilitas nyaman. Cuma parkir harus hati2 karena sempit sekali. Sarapan yg kurang bervariasi
Ha D. Families with older children Indonesia, October 11, 2012
kamar lumayan

ada breakfast n harga terjangkau
6.3
kamar lumayan bagus n sayangnyanya kalau subuh bunyi suara mesjid keras
Shopping Tip: kalau mau ke galaxy mall ga terlalu jauh. tempat lumayan strategis
Adrian S. Families with older children Indonesia, October 01, 2012
Hotel dengan konsep menarik

Pemanfaatan lahan sempit menjadi maksimal
6
Konsep hotel ini menarik dengan twin towernya, namun yang menjadi masalah adalah penomoran kamar antara kedua tower hanya dibedakan dengan huruf (Tower A dan Tower B) dengan nomor kamar sama persis, sehingga selama menginap di hotel ini, istirahat kami terganggu oleh telepon salah sambung dan dua kali kedatangan orang yang bermaksud untuk menemui seseorang di kamar yg nomornya sama persis dengan nomor kamar kami, namun berbeda tower.
 

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