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Recent customer comments

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Very good



based on 793 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 7.9
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.4
  • Food/Dining 7.4

Rosheila A.
Singapore
May 17, 2016
Not the best
The room information was misleading, it was supposed to have 3 beds but there was only 2 so upon speaking with the officer he provided an extra bed free but still we really thought we were getting 2 singles beds and a double bed. we booked for a massage for 3 at 10 pm and since last appt indicated on the poster was 11 pm, upon arriving the spa, we were told they can only take in 2 of us, citing there's only 2 massage beds, why didnt they tell us this earlier upon booking? and then they said ok they can go up to the room to massage us, it was terrible, they bring towels and expected us to use the wet towels we showered with to cover ourselves during the massage. We requested for 90 mins massage but only had 1 hour when asked why, they said they need time to clear our room. so that eats in to our massage time. We thought its ridiculous, so we wrote on the chit the time the massage ended, i also saw the time the massage started was way earlier then it really started, so i cancelled then and indicated the actual time it started and the masseuse got annoyed and said hey this time was when we were downstairs. My massage had started while they were still downstairs apparently. Thanks.,

Michael W.
United Kingdom
May 16, 2016
excellent Staff, I have extended for one further weeks stay
A special thanks to Lounge Bar Staff Anggun and Suci, who made me feel so welcome

Zheng W.
Singapore
May 15, 2016
Poor cleaniness
There's was an in room slipper under the blanket on check in, poor QC on the housekeeping part.

Alfian S.
Indonesia
May 14, 2016
expensive rate
Old hotel

Md H.
Bangladesh
May 13, 2016
nice hotel
its out of Jakarta..

Md H.
Bangladesh
May 13, 2016
nice hotel
its not center jakarta

min C.
Malaysia
May 12, 2016
clen hotel
clean hotel

SARMAULI S.
Indonesia
May 11, 2016
booking from agoda
booking from agoda

Fransisca S.
Indonesia
May 09, 2016
old hotel but very clean
lack of parking area, had to park at apartment area very dark. but the room was very clean. well done.

Kiantoro S.
Indonesia
May 05, 2016
Very good
Very good