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The Phoenix Hotel, Yogyakarta
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formerly : Grand Mercure Yogyakarta Hotel
Number of rooms: 144
Location: Yogyakarta
Address: Jl. Jenderal Sudirman No.9, Yogyakarta, Indonesia
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Customer Reviews
| It's a beautiful hotel, Art and Craft movement |
Guest Rating: 8 |
elin R.
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Indonesia
Solo Traveler
Date of Stay: 24 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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8/10 |
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Absolutely stunning hotel, with all interior decor done if a beautiful way and well coordinated, the room is lovely, jawanese marble floor all around the corridor and the room, the bathroom, lovely stained glass in the main area of the hotel, lovely breakfast area, its a wonderful hotel, you could feel in any country which recognize art and craft movement, one you inside the hotel, you think you are not in Yogya, but thepeople charm food absolutely indonesian, so you know you are in Indonesia. There is not really cons for the hotel, it's just the city is very messy, other than the hotel is one of the best hotel in the world to stay for the price. I love this hotel, I will come back with my husband and visit borobodur temple, dieng temple, prambanan temple, since this stay I was on business trip. Fantastic hotel to stay, its quite grand hotel with old romantic feeling of art and craft hotel movement interior.,
Travel tip : You could ride a becak first think in the morning, and enjoy the sunrise for short ride its quite pleasant....on the malioboro street.Where the old dutch building was nice view to see, make you think what if Indonesia was not this conjested and has better infrastructure, it could be one of the wonderful place to leave in the world.
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| 1 Of The Best Hotel In Yogya |
Guest Rating: 7.7 |
lim C.
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Couple
Date of Stay: 23 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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8/10 |
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Compared to other big hotels in Yogya, this one offer value for money. The decor is grand, food is good. I should have eat here instead of searching elsewhere and get ripped off. Unfortunately I only discovered this towards the end of my stay. Staff is helpful and friendly, although one of them did gave us the wrong direction. Toilet glass partition is not very well built, I can't take a shower without wetting the floor outside. Don't be turned away by the hefty taxi price they display over the counter. If you ask, you'll see that their price is not that costly (almost on par with what is quoted outside). However, taxis and becaks are readily available outside too. Pool is small though.
Travel tip : Taxis and becaks will tend to charge you more when they know that you are staying in this hotel. Do bargain. A 10 minutes becak ride to malioboro only cost about 10k, not 30k. If your taxi is using a meter, you should be fine.
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| Beautiful hotel |
Guest Rating: 9 |
mei L.
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Malaysia
Other
Date of Stay: 23 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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6/10 |
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Nicely decorated, warm and helpful reception, great location My group of five really loved the hotel. It has beautiful decorations and the staff was really friendly and treated us like VIPs. It was also walking distance to Malioboro Street which made the location so convenient. We especially enjoyed the Bebek Goreng (fried duck) at Pak Selamat near the hotel and the Kepiting (crabs). The nasi padang across the street was also first class. Overall, thumbs up for Phoenix!!
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| Great stay |
Guest Rating: 8.7 |
soenke L.
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Germany
Couple
Date of Stay: 23 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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6/10 |
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- good location
- nice, colonial style hotel, friendly staff
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| Phoenix Hotel Yogya |
Guest Rating: 7 |
kok F.
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Malaysia
Couple
Date of Stay: 22 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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4/10 |
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It is very colonial style, very beautiful, the staff are helpful. No bathtub in the deluxe room I stayed. I booked for 3 nights, for a standard room but was upgraded to deluxe room. The room was facing swimming pool at the highest floor. It was very very beautiful. In the room, there are some salak fruits and some sweets, which is a nice gesture.
The channels available on TV, i remembered was close to 20 channels, quite a variety.
This hotel is located abt few blocks away from the main street of Malioboro. We usually take the becak (trishaw) from the junction opposite the hotel, for abt 5000 rupiah. You could bargain for less. There are also hotel's becak which cost more which we took once for 20000 rupiah for a round trip. If you enjoy walking, it will take about 10 to 15 min walk. There are some stalls which sell very good seafood on the way, you should really give it a try. In fact, we went twice for seafood dinner, and the crabs, fish and prawns are really nice. The price are very reasonable. Choose one that has many customers, the food are usually nicer. I had a great time in Yogya.
Shopping Tip : Bargain for all items, be it clothing, or becak, transport to sightseeing.. must bargain
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| My Yogya trip |
Guest Rating: 7.3 |
kok F.
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Malaysia
Couple
Date of Stay: 20 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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6/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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4/10 |
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good rates, beautiful, comfortable a bit far from main attraction The rate i booked was without breakfast. But it is always safe to book ahead in agoda.
The hotel is very colonial style, very nicely decorated. I took a lot of pictures of the hotel, by the pool, garden, fountain etc.. You will simply love it. The hotel is not very near to Malioboro, but it is within walking distance. We walk once coming back from Malioboro, after being frustated by the becak people, who are always wanted to con you to pay more. They usually say it is only 3000 rupiah, but once you are on it, they will say it is very far and need 20000 rupiah instead. So becareful. bargain and try to find a genuine becak guy.
Restaurant Tip : Lesehan dining is nice, give it a try.
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| Excellent Value for Money hotel in Yogya |
Guest Rating: 9 |
tan K.
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Malaysia
Family with older children
Date of Stay: 20 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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8/10 |
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Nice Room & Toilet
Excellent Staff
Beautiful boutique style hotel . . . with excellent architectural features dating back to the Dutch colonial era
Good gym
Parking space is limited
Check-in is a little slow A nice hotel to stay in while in Yogya. Centrally located, it is a short drive away from the malls in Yogya - Ambarukmo & Galleria; Malioboro & the Kraton.
Rooms are well appointed & the bathroom is excellent. Nice balcony & view ( pool facing ).
The gym was great & not too busy. Pool was a bit small but understandable as it is a boutique hotel.
Staff was friendly & service is good. Enjoyed our stay there & will definitely return. I recommend anyone to stay at the Phoenix Hotel . . . excellent value for money.
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| A NICE PLACE TO STAY |
Guest Rating: 7.7 |
saurabh B.
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India
Family with young children
Date of Stay: 16 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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4/10 |
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The old world feel, helpful staff, the nice balcony overlooking the pool We had a comfortable stay and were well looked after,the housekeeping is prompt and responsive.The sauna is nice, the pool though is a bit small and supposedly closes at 1800 Hrs, the time we would be getting back after our daily wanderings. The food and transport provided at the hotel are exorbitantly priced.The balcony overlooking the pool is a nice touch, though for some reason only a single chair is provided which is a bit inconvenient. Overall a great place to stay especially for the rates on offer.
Sightseeing/Attractions Tip : In Jogja don't miss the excellent Ramayna ballet, the frontdesk can have seats blocked for you...
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| phoenix hotel in Jojia indonesia |
Guest Rating: 7 |
jannie P.
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Hong Kong
Solo Traveler
Date of Stay: 12 Jun 2009 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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8/10 |
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| Hotel Condition/Cleanliness: |
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6/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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6/10 |
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beautiful poolside scenary, romantic setting, and old world charm of old dutch mansion,
food quality and service is ok, but not great- probably not hotel's fault, that could be just cultural difference. indonesia food is just not to our taste. poor bathroom inside. the sink counter top is too tiny to put any personal ammenity on. the toilet and shower room are too old and run down.
the lighting in the room is not sufficient, if i try to do a little reading but i can't end up falling aleep quickly, because it is so dim.
hotel should also ban people smoking indoors. the concierge and reception are nice.
service are nice, although the restaurant people could be more pro-active, like cleaning up the table after dishes are finished, not waiting until guest leaves.
the outdoor setting of the hotel is great, it earns brownie points for the hotel.
and i hope people don't smoke in lobby, restaurant, and all indoor areas.
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| A classic hotel at a great price |
Guest Rating: 9.7 |
aggrey K.
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Australia
Business Traveler
Date of Stay: 11 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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10/10 |
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Excellent in every way
Good location
Excellent staff and service
well maintained and clean
The food was great May be improve the reception area
Wonderful hotel. Excellent value for money. I would definetely stay here again
Travel tip : This is a classic hotel at a great price
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| Like teh Raffles JR for an amazing price! |
Guest Rating: 9.7 |
priyanka T.
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United States
Couple
Date of Stay: 05 Jun 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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beautiful architecture and rooms, comfortable, very clean rooms, staff very friendly and nice, restaurant is excellent not enough chairs by the pool, bfast not included, no free internet This hotel was absolutely wonderful. The staff greeted us with a welcome drink and a cold refreshing towel. We got a free upgrade which was nice. The hotel itself is really beautiful and if you've been to the Raffles in Singapore it's very similar but Hotel Phoenix's price is amazing! The hotel restaurant is excellent but definitely expect to pay for it. I would highly recommend this hotel!
Sightseeing/Attractions Tip : Get a cab on the street adn bargain hard!
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| Jogya Experience |
Guest Rating: 8 |
yoong S.
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Malaysia
Couple
Date of Stay: 24 May 2009 |
| Value for Money: |
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8/10 |
| Location: |
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4/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
| Food/Dining: |
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8/10 |
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Staff is very friendly. We took a room with balcony in the inside pool area and that was great. The breakfast spread was good. The hotel spa was lovely and masseur well trained. Hotel is a bit jaded and old. Its not too near to shopping district and we missed out Rumah Mode and Donnatello and I heard Vincci furniture.
Hotel pool also small. For the money spent we cannot complain about the holiday. Altho not an exceptional stay, it was good as the hotel was clean and the staff very friendly and helpful. The restaurant 3 Nyonya across the road from the hotel was good for lunch and dinners. Very cheap and good food.
I would try another hotel if I go back again as I like modern hotels. Overall a pleasant and restful holiday. The people in Jogya are friendly and are very happy especially if you speak Bahasa Indonesia. Must try the lunch at the padi fields, Honey grilled shrimps and fish. Wonderful.
Restaurant Tip : Try the Lunch in the padi fields.
At night there is the Ramayana Dance, seafood.
Restaurant across the road, Tiga Nyonya is good for chinese food and cheap.
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| Good... |
Guest Rating: 9.7 |
oon M.
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Afghanistan
Couple
Date of Stay: 04 May 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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10/10 |
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Impressive deco, very clean. i like the room layout especially the balcony. Althought is short distance to shopping area(Malioboro) but still have to take a taxi/tricyle or horse ride(but this is fun to experiece) Impressive of the hotel deco..colonial style, room is big, nice bathroom, value for money, but understand they have increase their price recently, short distance to shopping centre(Malioboro) driving about 5mins, overall i like this hotel.
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| Friend hotel |
Guest Rating: 8 |
shuji T.
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Japan
Family with older children
Date of Stay: 12 Apr 2009 |
| Value for Money: |
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10/10 |
| Location: |
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8/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
| Room Comfort/Standard: |
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6/10 |
| Food/Dining: |
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6/10 |
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Hotel room has a balcony with table and chairs. Toothbrush was really bad because its hair came out and mouth became full of hair of the toothbrush. My mom reached her birthday during the stay and I found a birthday cake in the room when we came back, though we did not tell staffs her birthday. She was very happy. Every time I saw a staff on the hallway, he or she smiled. Food is expensive, but dinner buffet is good.
Sightseeing/Attractions Tip : You can book Dinner & Ramayana Ballet Performance with transportation service at the hotel. You can also book half day or one day tour to Borobudur or Prambanan, but they are a little expensive.
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| Great Value |
Guest Rating: 9.7 |
maureen S.
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Canada
Solo Traveler
Date of Stay: 10 Apr 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
| Food/Dining: |
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8/10 |
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Newly renovated colonial style hotel. A miniature version of Raffels Hotel in Singapore. The staff is extremely helpful and attentive. Very clean and charming. The pool is a bit small and is crowded at peak time.
I highly recommend this hotel for its value, charm and the professional staff. The hotel definitely has character with an interesting history. There is an inner courtyard with fountain, beautiful corriders, poi pond and antique furniture throughout the hotel. Absolutely charming decor!
Shopping Tip : Hire a tut tut and go shopping at the Marlioboro Mall.
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